Smile on the phone

Vacationing
Dam olish
Amazing	Ajoyib
Enough	Yetarli
Careful	ehtiyotkor
popular	mashhur
Luxury	hashamat
attractions	Diqqatga sazovor joylar
Meanwhile	Ayni paytda

Exercise 1. Find in the text the following topical words and phrases, make sure that you are able to explain in English what they mean, and add them to your working vocabularypublic areas and, drinks and menu, £100 in the peak cramped and noisy, in these hotels, , such as the zoo, of: fun activities, great
Exercise 2. Write out from the text the sentences or their parts which contain the words and phrases given below and translate them into Sweet Georgia Brown , NorthPark Center and Royal Shopping, Edinburgh Castle and Edinburgh, Scotland based here, Dallas’s beauty on the outside
Exercise 3. Explain in English what is meant by:
Edinburgh has a wide selection of luxury accommodation, The main area of Edinburgh is Princes Street, and many of the most, Dungeon.The price of accommodation in Edinburgh is quite high,
Exercise 4. Read the text and answer the following questions.
1.What are the best hotels in Scotland?
2.Where are the hotels in Shetland?
3.What is the cost of accommodation in Edinburgh?
4.Do most Edinburgh hotels have Wi-Fi in public areas?
Turism and air travel Revolution in the skies
The majority of e-commerce web sites, which provide travel support, simply let users search (eg, with keywords, or with a query form) through the available catalogue of products, and leave users alone in analyzing a potentially overwhelming number of options. This causes an overload of information (Werthner and Klein, 1999). In general, a travel scenario may be divided into three stages: pre-travel, on-tour, and post-travel. At pre-travel time, a traveller defines his travel plan by adding some travel products and services to his plan. Buhalis, D., Sinarta, Y., 2019, Real-time co-creation and nowness service: lessons from tourism and hospitality, Journal of Travel & Tourism Marketing, 36(5), 563-582 https://doi.org/10.1080/10548408.2019.1592059 Brands take advantage of technology, social media and constant connectivity to foster organic consumer engagement and interactions towards co-creating personalised customer service. Real-time service offers dynamic engagement with connected consumers. Brands in tourism and hospitality use technology to dynamically enhance consumer experience through co-creation. The integration of real-time consumer intelligence, dynamic big data mining, artificial intelligence, and contextualisation can transform service co-creation by mobilising recourses in the ecosystem. The Predictive Airliner is an airline that utilizes the latest technology to deliver an exceptional personalized experience to each and every passenger it flies. Today, technology such as AI, Machine Learning, Augmented Reality, IoT, Real-time stream processing, social media, streaming analytics and wearables are altering the Customer Experience (CX) landscape and airlines need to jump aboard this fast moving technology or run the risk of being left out in the cold. The Predictive Airliner reveals how these and other technologies can help shape the customer journey. The book details how the five types of analytics—descriptive, diagnostic, predictive, prescriptive, and edge analytics—affect not only the customer journey, but also just about every operational function within an airline. An IoT-connected Social media networks are a resource for valuable knowledge about tourist destinations through the collection of data by Location-Based Social Networks (LBSN). A major problem is the lack of knowledge in respect to the visitors’ views about a destination, as well as the fact that the visitors’ behavior needs and preferences are not visible. Many enterprises and local authorities are still using traditional methods for acquiring knowledge to make strategic decisions, by collecting data from questionnaires.

destination	Maqsad
technology	Tehnologiya
enterprises	Fkorhonalar
tourism	Turizim
Brands	birendlar