Smile on the phone

Exercise 1. Find in the text the following topical words and phrases, make sure that you are able to explain in English what they mean, and add them to your working vocabulary.
Kamins, and, except for, traced back, on herding and, , interestingly, only non-Muslim, lasting impression, six main local, main local,
Exercise 2. Write out from the text the sentences or their parts which contain the words and phrases given below and translate them into Uzbek.
open-minded, the late 1800’s, and controlled, While the Burusho,
are Ismaili, most people, friendly and, trekking destinations.
Exercise 3. Explain in English what is meant by:
While the Burusho are Muslim, Northern Pakistan, and are mostly farmers or herders, With such an old and diverse history, it is not surprising that there are so,
Exercise 4. Read the text and answer the following questions.
1.What kind of city is Karakoram?
2.What nationalities are there in Karakoram?
3.What languages are there?
4.How many main local languages are spoken by the people of Karako?5.What language do most people in these areas speak?
Working in airports Are passenger rights
Sometimes, the air traffic controllers or the ground crews may go on strike. Sometimes the cabin crew and pilots take to the streets for better working conditions, which can cause an airline to file for bankruptcy. Sometimes the weather plays a wild card or a volcano in Iceland erupts in ash and paralyses all European air traffic. Often, you can’t even come close to predicting what the situation might be – but what do air travellers do in such a situation? When am I actually entitled to compensation as a passenger, and is it best for me to claim it from my airline?Regardless of whether the aircraft arrives late at its destination, the flight is overbooked or completely cancelled or the baggage doesn’t arrive after the flight doesn’t go as planned, your rights and claims are clearly defined. These are based on the European Air Passenger Rights Ordinance of 2004 (Regulation (EC) No. 261/2004). Which passenger rights you are entitled to depends on what went wrong during your specific flight. In order for you to be able to assert your claim in accordance with the current European Air Passenger Rights Ordinance, the following basic requirements must be met:

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  Your flight must have started in an EU country, or
  
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  Your flight has landed in an EU country and the airline concerned is based in a member state of the European Union.
  

It should be noted that the provisions of the Air Passenger Rights Ordinance also apply in Switzerland, Norway and Iceland, as well as to flights as part of a package tour. For the latter, it is advisable to assert your claim according to EU regulations directly against your airline and not against the tour operator. Don’t just let yourself be deterred or bogged down in the process. Airlines are betting that passengers entitled to compensation will lose their breath, give up and their claims will fizzle out as a result of their delaying and stalling tactics. The only winner is the airline, because it does not have to pay.If you do not have the necessary time and patience to assert your justified claim against your airline yourself, you can use service portals such as the websiteswww.flightright.de or www.flugrecht.de. With these portals, the service provider takes over the annoying work for you and, if successful, collects a part of your compensation in return for their services. How this works and what happens in individual cases can be found directly on the websites of these services.Below, we will gladly summarise classic cases in which you as a passenger have justified claims against your airlinIf your aircraft arrives more than three hours late at its destination, you are entitled to compensation (between 250 and 600 euros). However, this only applies if the airline itself is responsible for the delay. For the correct calculation of the flight delay, arrival means the opening of at least one door so that passengers can leave the aircraft. Important: the landing time is irrelevant. This was decided by the European Court of Justice in September 2014.
In the event that the aircraft does not take off until the next day, the airline will also have to take care of meals, the making of at least two telephone calls or e-mails and pay for one night’s accommodation.