TCR Brand and Campaign Registration
US & CA Mobile carriers are requiring additional information on how your business is utilizing SMS. Without
registration, your SMS messages may be blocked by AT&T, Verizon, and T-Mobile. By providing the information
requested, RingCentral will register your business and create the necessary campaigns with
The Campaign Registry,
a third-party organization utilized by the carriers to manage registration. While there are costs associated with the
creation and registration of brands and campaigns, RingCentral will be covering the costs of your registration until
further notice. Full details can be found here:
https://support.ringcentral.com/article-v2/Intro-SMS-compliance-
campaign-registration.html
FORM MUST BE TYPED, NO HANDWRITTEN FILES. THEY WILL BE REJECTED IMMEDIATELY
ALL FIELDS ARE REQUIRED UNLESS STATED OTHERWISE
Section 1.
Brand information
Please fill out all applicable fields. Incomplete information may delay your registration with The Campaign Registry
or result in restrictions on how you may use SMS.
LEGAL BUSINESS NAME AND TAX ID/EIN MUST MATCH
Legal business name:
Is your business:
Publicly traded
Private company
Non Profit
Government
Country of registration:
Tax ID/ EIN:
Business Address:
City, State, Zip Code:
Business Phone Number:
Stock Symbol:
(Publicly Traded Company Only)
Vertical: (ONLY CHECK ONE)
Agriculture
Media & Communication
Construction & Trades
Education
Energy & Utilities
HR & Staffing
Entertainment
Financial Services
Govt Services & Agencies
Healthcare
Hospitality & Travel
Political
Insurance
Legal
Manufacturing
Non-Profit
Information Technology
Postal & Delivery
Professional Services
Real Estate
Retail & Consumer Products
Transportation & Logistics
Support Email:
Support Phone Number:
Section 2.
Campaign & Opt In/Out Information (REQUIRED FOR EVERYONE)
Categorization:
Choose at least 1 or Multiple
2FA
Customer Care
Marketing
Delivery Notification
Account Notification
Higher Education
Call-to-Action/Message Flow:
This field should describe how a consumer opts-in to the campaign, therefore giving consent to the sender to
receive their messages. The call-to-action must be explicitly clear and inform the consumer of the nature of the
program. If multiple opt-in methods can
be used for the same campaign, you must check each one.
Entering a telephone number through a website
Clicking a button on a mobile webpage
Sending a message from the Consumer’s mobile device that contains an advertising keyword
Text message exchange in which the Message Sender replies to the consumer with responsive information
Signing up at a point-of-sale (POS) or other Message Sender on-site location
Opting-in over the phone using interactive voice response (IVR) technology
Opt-In Keywords:
(Eg. Yes, Subscribe, Agree)
Opt-In Message:
(Eg: Thanks for opting in for “your
company name” Messaging Services)
Opt-Out Keywords:
(Eg. Stop, Unsubscribe)
Opt-Out Message:
(Eg. Thanks for opting out of our
messaging services. You have been
opted out)
Help Keywords:
(Eg. HELP, INFO)
Help Message:
(Eg. Thanks for reaching our help and
support team. We will be in touch
soon)
Sample SMS Messages
Please provide example messages being sent. If messages contain any identifying information, please remove.
Sample SMS Message 1:
Sample SMS Message 2:
Sample SMS Message 3:
Section 3.
SMS Messaging and Content Policies
Please confirm the following by placing an [x] in the box, and by entering your name and
contact information to signify your acknowledgement of these policies.
I understand that my use of the services is governed by the Terms of Service or Master Services
Agreement, Acceptable Use Policy, and
RingCentral SMS Messaging Policy
.
I represent that my use complies with
CTIA A2P guidelines
, including but not limited to:
• Documenting consumers’ consent
• Use
of active keywords
• Volume and frequency of messages
• Using “STOP” command to opt the consumer out of further messages.
Your name:
Your title:
Your email:
Once completed, please save as RingCentral_TCR_{Your Company Name Here}.pdf
Eg. RingCentral_TCR_AcmeCompany.pdf
Then upload this document using the following
secure Box upload link
.
