The Art Of Saying no: How To Stand Your Ground, Reclaim Your Time And Energy, And Refuse To Be Taken For Granted
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The art of saying no
STRATEGY #6: ASK THE
REQUESTOR TO FOLLOW UP LATER T his isn’t a stalling tactic. Rather, it’s a way to revisit a request when you have more time to think about it. It also allows you to put the onus on the requestor while gauging the urgency of his or her request. For example, let’s say a harried coworker bursts into your office and exclaims, “I really need your help on this project.” Because you’re busy with your own tasks, you’re unable to accommodate him at that moment. But you might be able to lend a hand later, after you’ve completed your work. To that end, you respond: I don’t have time to help you right now. But check in with me after 4:00 p.m. Things will be less crazy then.” With this response, you eliminate all of the pressure placed on you by the requestor. You’re able to address your own responsibilities without having to think about whether the request is something you want to take on. You can revisit it later, and make your final decision, even if you ultimately decide that you don’t want to help. It also conveys your willingness to at least consider his or her request. You’re not rejecting him or her, or dismissing the request outright. On the contrary, you’re showing that you care, you’re interested, and may be willing to lend a hand. Note that you’re not obligating yourself to say yes when the requestor follows up. You may want to emphasize this fact, if only to temper his or her expectations. Oftentimes, you’ll find taking this approach leads to one of two outcomes. The first possible outcome is that the requestor seeks help elsewhere. That’s great for everyone involved. You’re able to continue working without abandoning your own tasks. Meanwhile, the requestor receives the assistance he or she needs in a more timely manner. The second possible outcome is that the requestor decides to complete his or her project without help. The individual realizes he or she possesses the necessary expertise, and finds the confidence to move forward on his or her own. Of course, if the individual does follow up with you, you can decide at that time whether saying yes is a good idea. By then, you’ll have considered the request, and reflected upon whether - and to what extent - lending a hand might negatively impact your own goals. |
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