3 If You Don’t Do This, You Are Headed for Trouble
71
4 An Easy Way to Become
a Good Conversationalist
80
5 How to Interest People
89
6 How to Make People Like You Instantly
94
PART THREE
How to Win People to Your Way of
Thinking
1 You Can’t
Win an Argument
109
2 A Sure Way of Making Enemies—
and How to Avoid It
116
3 If You’re Wrong, Admit It
127
4 A Drop of Honey
135
5
The Secret o f Socrates
144
6 The Safety Valve in Handling Complaints
150
7 How to Get Cooperation
155
8 A Formula That Will Work W onders for You
161
9
W hat Everybody Wants
167
10 An Appeal That Everybody Likes
175
11 The Movies D o It. TV Does It. Why
Don’t You Do It?
181
12 W hen Nothing Else Works, Try This
186
PART FOUR
Be a Leader: How to Change People
Without Giving Offense or Arousing
Resentment
1 I f You Must Find Fault, This Is the Way to Begin
2 How to Criticize— and
Not Be H ated for It
193
199
3
Talk About Your Own Mistakes First
203
4 No One Likes to Take O rders
208
5 Let the O ther Person Save Face
211
6 How to
Spur People O n to Success
215
7
Give a D og a Good N am e
221
8 Make the Fault Seem Easy to Correct
226
9 Making People Glad to D o What You W ant
231
A
Shortcut to Distinction
by Lowell Thomas
237
The Dale Carnegie Courses
249
Other Books
251
My Experiences
in Applying the Principles
Taught in This Book
253
Index
255
