You are a member of a sports club. On your last visit to club you saw the notice below.
Dear Members,
We are sorry to tell you that from next month membership fees will go up by a minimum of 15%. Also, due to maintenance, we will close from 4pm on Wednesdays for the next four weeks. Please feel free to email us at kjmn@goodhealth.com.
Write an e-mail to a friend. Write your feelings about the notice and suggest possible alternatives. Write about 50 words.
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Also, write an e-mail to the customer service team explaining your feelings about the notice and suggesting possible alternatives. Write 120-150 words.
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TASK 1: Fill in the form. You have 3 minutes.
TASK 2: You’ve joined the ‘ORDER MEALS ONLINE’ site. Fill in the form. Write in sentences. Use 20-30 words. You have 7 minutes.
MEMBER FORM
Please tell us about your favourite food and time when you prefer to have your meals.
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TASK 3: You are a member of MEALS DELIVERY ONLINE. You’re talking to J. in the customer chat room. Talk to J. using complete sentences. Use 30 to 40 words per answer. You have 10 minutes
J. Hi! I see you’re new here. I joined a year ago after I started living alone. Why did you join?
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J. What do you think about the service?
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J. How do you feel about the recent rise in the price of pizzas? It was 20% cheaper before.
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TASK 4: You are a member of ‘MEALS DELIVERY ONLINE’. On your last visit to their website you saw the notice below. Dear valued customers,
We are sorry to inform you that from next month we have to introduce a fee for the meals’ delivery. It will constitute 10% of the meal order. We have to introduce this measure to reduce the high costs involved in delivering the meals.
If you have any comments or suggestions, please feel free to email us at
customer.service@mealsonline.com
Write an email to a friend who also uses the MEALS DELIVERY ONLINE service. Write your feelings about the notice and suggest possible alternatives. Write about 50 words. You have 10 minutes.
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Now, write an email to the Customer Service Team, explaining your feelings about the notice and suggesting possible alternatives. Write 120-150 words. You have 20 minutes.
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