Учебное пособие G. G. Gubina english for tourists in professional communication part I textbook

Note: etc. – и так далее. 
Task 4. Say in your own words how culture of your country makes an impact on communication and 
determines its specific features. Give examples.  
 
PRACTICE
Communication in Tourism
 
 
Flight Insurance 
Task 5. Study the words on the topic ‘Flight Insurance’.
accident 
insurance 
flight 
страхование от 
несчастного случая в полете 
loss, n 1 убыток 2 ущерб 3 потеря 4 утрата 
claim, n 1 претензия 2 иск
obtain (obtained, obtained, obtaining), obtains, v 
получить  
coverage, n 1 обеспечение 2 покрытие 
protection, n защита  
emergency, n чрезвычайная ситуация 
recovery, 
n 
1 возмещение 2 возврат 3 
восстановление 4 выздоровление 
insurance, n страхование   
refund, v 1 возврат денег 2 возмещение убытков 
insurance coverage страховое обеспечение 
separately, adv. отдельно 
flight coverage страховое обеспечение полета 
value, n 1 стоимость 2 ценность 
flight-only только авиарейс 
 

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Task 6. Read the dialogue and roleplay it. What kind of insurance would you choose and why? Give 
reasons.  
Characters: Travelex Insurance Company manager and Michael Brown  
Flight Insurance 
- 
Good morning. I’d like to discuss the terms of flight insurance. Is there anything special about this 
insurance? 
- 
It’s a form of travel insurance which offers financial protection for flights. Flight accident insurance 
is considered separately. If someone misses or cancels his or her air travel in case of emergency, 
with travel insurance they can get adequate refund for their losses and later purchase the other 
ticket. In some cases, insurance coverage is provided for the delay of flights. There also exists the 
recovery for loss of luggage, but it is less than the real value.
- 
What type of coverage does your company provide?
- 
We usually meet the requirements of every passenger, providing efficient advice, emergency 
assistance, and claim service. Would you like to purchase flight coverage or obtain a flight-only 
insurance policy? 
- 
Flight coverage, please. Here are my passport and travel documents.
- 
Thank you, sir.  
Task 7. Arrange the words to make the sentence.  
1. Purchase, delay, for, reason, of, the, insurance, is, flight, travel.
2. Reason, of, travel, loss, another, purchase, insurance, for, luggage, is.
3. Occurs, weather, breakdown, cancellation, the, or, of, mechanical, to, flight, due.
4. Hotel, and, insurance, accommodation, covers, meals.
5. Transportation, costs, during, insurance, delays, airline, covers.  
Task 8. Imagine you are a travel insurance manager. How would you persuade your customers to 
purchase the insurance policies? Write and present the dialogue between your customer and you as the 
travel insurance manager.