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UNLIMITED POWER BY ANTHONY ROBBINS Copyright © 1991 by Robbins Research International. AM rights reserved. Reproduction in any form without the express written convent of Robbins Research International is prohibited. P. 98 www.pdfbooksfree.pk UNLIMITED POWER BY ANTHONY ROBBINS Copyright © 1991 by Robbins Research International. AM rights reserved. Reproduction in any form without the express written convent of Robbins Research International is prohibited. P.99 www.pdfbooksfree.pk UNLIMITED POWER BY ANTHONY ROBBINS Copyright © 1991 by Robbins Research International. AM rights reserved. Reproduction in any form without the express written convent of Robbins Research International is prohibited. P. 100 The precision model is a map of some of the most pernicious wrong turns in communication that people often take. The idea is to notice them and redirect them in a more specific direction. It provides us with the means to qualify people's distortions, deletions, and generalizations WHILE STILL MAINTAINING RAPPORT WITH THEM. Let's start with the pinkies. On the right hand, you have the word "universals." On the left, the words, "all, every, never." Universals are fine-when they're true. If you say that every person needs oxygen, that's different from saying "Kids today have no manners," or "I don't know why I pay these people. They never work." If you hear these universals, you just repeat the statement, emphasizing the universal quantifier: "All kids are ill-mannered?" or "Your employees never work?" the answers will go something like this: "Well, many not all kids-just these Download 1.31 Mb. Do'stlaringiz bilan baham: 
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