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FRAMES OF REFERENCE. Ask people how they know they've done a good job. 
For some people, the proof comes from the outside. The boss pats you on the back 
and says your work was great, for example. When you get that sort of external 
approval, you know your work is good. That's an EXTERNAL FRAME OF 
REFERENCE. 
 
For others, the proof comes from the inside. They "just know inside" when 
they've done well. For example, you might do a job that gets a lukewarm reception 
from your boss or peers, but if you feel it's good work, you'll trust your own 
instincts rather than theirs. That's an INTERNAL FRAME OF REFERENCE. 
 
It's important to note that all these metaprograms are CONTEXT- and 

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