Card 41
Part 2
Complaint
Describe a complaint you made and you were satisfied with the results. You should say:
- When it happened
-
Who you complained to
- What you complained about
- Why you were satisfied
with the results
Part 3
1. What products or services do people in your country like to complain about?
2. Would you buy things in the shops which you complained about before?
3. Is it necessary for companies to set up customer service?
4. Are there any disadvantages in setting up customer service?
5. Do you think customers compalints will improve products or services?
Do'stlaringiz bilan baham: