Bangor university and management development institute of singapore in tashkent


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[APPROVED]ASB2109-CT-201920 v4



 

 

 

 

BANGOR UNIVERSITY 

AND 

MANAGEMENT DEVELOPMENT INSTITUTE OF SINGAPORE 

IN TASHKENT 

___________________________________________________________________________ 

Course 

 

 

 

: Bachelor of Science (Hons) in Computer Information 

 

 

    

    

    

   Systems for Business 

Module Code and Title  : ASB2109 Marketing Research 

Module Tutor   

 

: Mr Bernard Lim 

Assessment 

 

 

: Class Test (Closed book) 

Date  

 

 

 

: 04 June 2020 

Duration   

 

 

: 1 Hour 

Weighting within Module: 40 %  

 

Instructions: 

 

1.  This paper consists of EIGHT (8) pages. 



2.  Answer ALL MCQ questions. 

3.  To be submitted through Turnitin within 24 HOURS.  

4.  Late submissions will be awarded a mark of zero.  

5.  Turnitin will be used to assess for plagiarism and collusion.  

6.  Do not copy and paste answers or share answers.  

7.  University procedures for Unfair Practice will be implemented as normal.  

8.  In-text citations and referencing must be used where appropriate.  

9.  Your answer must be submitted in a Word document only. 

 

 



MDIST_AY2019-20 _ ASB2109 Marketing Research, Main Exam-04 June 2020 

Page 2 of 8 

Answer ALL MCQ questions 

 

1.  Which one of the below are key challenges for Marketing Research? 



a.  Trust 

b.  Theoretical foundation 

c.  Ethical foundation 

d.  All of the above 

 

2.  The Marketing Research Process starts with: 



a.  Analysing data 

b.  Formulating research design 

c.  Defining the problem 

d.  Presenting the report 

 

3.  Which one of the below is an example of problem solving in marketing research? 



a.  Product research 

b.  Market potential research 

c.  Pricing research 

d.  Distribution research 

 

4.  Which type of research question is of limited use compared to the other options listed? 



a.  Dichotomous 

b.  Multiple choice 

c.  Scale 

d.  Open ended 

 

5.  Which one of these is a level of measurement? 



a.  Ordinal 

b.  Interval 

c.  Nominal 

d.  Distributed 

 

6.  Which option is not true with regards to qualitative research? 



a.  It is difficult to obtain generalised results 

b.  It is difficult to assess objectivity 

c.  It is difficult to be biased 

d.  It is difficult to replicate 

 



MDIST_AY2019-20 _ ASB2109 Marketing Research, Main Exam-04 June 2020 

Page 3 of 8 

7.  Which of the following is a problem associated with big data? 

a.  It is representative of the overall population 

b.  It is data based on past events. 

c.  It has no privacy or ethical concerns 

d.  It focuses on why certain events happen 

 

8.  A double-barrelled question is: 



a.  where two or more questions are combined into one 

b.  asking one question first and then the second question without waiting for the answer 

to the first question 

c.  asking the same question twice 

d.  asking a simple and difficult question together 

 

9.  The inability to remember leads to errors in all of the below except: 



a.  Omission: the inability to recall an event that happened. 

b.  Mistaking an event for another event both of which has happened 

c.  Telescoping: where the respondent compresses time and remembers an event as 

occurring more recently than it actually did. 

d.  Creation: where a respondent “remembers” an event that has not occurred. 

 

10. The wording of a questionnaire should: 



a.  use simple and appropriate language 

b.  make assumptions 

c.  include double-barrelled questions 

d.  use leading questions 

 

11. Which is true about qualitative (exploratory) research? 



a.  Large samples are required 

b.  It is always less expensive 

c.  The sample size is typically small 

d.  It usually takes a longer time to get a response 

 

12. The sampling design process starts with: 



a.  Selecting sampling technique(s) 

b.  Determining the sample Size 

c.  Defining the population 

d.  Executing the sampling process 

 

 



MDIST_AY2019-20 _ ASB2109 Marketing Research, Main Exam-04 June 2020 

Page 4 of 8 

13. Which of the below occurs when a particular sample selected is an imperfect representation 

of population of interest? 

a.  Random sampling error 

b.  Non-response error 

c.  Sampling frame error 

d.  Marginal error 

 

14. Which of the below applies where each element of the population has an equal (fixed) 



probabilistic chance of being selected? 

a.  Non-probability sampling 

b.  Sampling based on what is believed to be the best sample 

c.  Probability sampling 

d.  Sampling based on a sample size of less than 25 

 

15. Which of the following is an example of a probability sampling technique? 



a.  Judgmental sampling 

b.  Quota sampling 

c.  Snowball sampling 

d.  Simple random sampling (SRS) 

 

16. Which of the following is an example of nonprobability sampling technique? 



a.  Snowball sampling 

b.  Cluster sampling 

c.  Stratified sampling 

d.  Simple random sampling (SRS) 

 

17. Which is an advantage of cluster sampling? 



a.  When there is a need for a clear definition of cluster membership 

b.  A potentially large sampling error 

c.  Lower field cost 

d.  Higher field cost 

 

18. Which is an advantage of judgmental sampling? 



a.  Likely to be unrepresentative 

b.  Cheap and quick 

c.  Can’t calculate error rates 

d.  Violates statistical requirements 

 

 



MDIST_AY2019-20 _ ASB2109 Marketing Research, Main Exam-04 June 2020 

Page 5 of 8 

19. Which of the below is true for internet sampling? 

a.  Allows researchers to rapidly reach a large sample 

b.  Hard-to-reach subjects may participate 

c.  Gate keepers 

d.  Offline panels 

 

20. Which of the following is a key step in devising a simple random sample? 



a.  Define the population (N) 

b.  Decide your sample size (n) 

c.  Select or devise a comprehensive sampling frame 

d.  All of the above 

 

21. Which of the following is not true for primary data? 



a.  It originated from a researcher 

b.  It is for the specific purpose of addressing the problem at hand 

c.  It is data that has already been collected for purposes other than the problem at hand 

d.  It involves all six steps of the marketing research process 

 

22. The following is true for secondary data: 



a.  It is easily accessible 

b.  It is quickly obtainable 

c.  It can provide valuable insights to problems 

d.  All of the above 

 

23. Which is a specific criteria for evaluating secondary data? 



a.  When the data was collected 

b.  The content of the data 

c.  All of the above 

d.  None of the above 

 

24. Which is both an external and internal secondary data source? 



a.  Social media 

b.  A customer database 

c.  Syndicated services 

d.  The Government 

 

 



MDIST_AY2019-20 _ ASB2109 Marketing Research, Main Exam-04 June 2020 

Page 6 of 8 

25. Which one is an example of Psychographic Lifestyle Data? 

a.  Age 


b.  Race 

c.  Interest in blogging 

d.  Hobby 

 

26. Big data has 5 dimensions. Which of the following is not one of them? 



a.  Veracity 

b.  Volume 

c.  Language 

d.  Variety 

 

27. Which one of the below is NOT a qualitative research method? 



a.  Ethnography / observation 

b.  Qualitative [in-depth] interviewing 

c.  Collating responses based on either “yes” or “no” response 

d.  Focus groups 

 

28. Which of the following is NOT an indirect/disguised



 

qualitative research procedure? 

a.  Observation techniques 

b.  An in-depth interview 

c.  Projective techniques 

d.  None of the above 

 

29. Which of the below is NOT an issue to be considered during an interview? 



a.  Information collection 

b.  Any visual aids required 

c.  Topic list 

d.  None of the above 

 

30. Which of the below is NOT a question? 



a.  Silence 

b.  Follow up questions 

c.  Feedback to interviewee’s question 

d.  Structuring statements 

 

 



MDIST_AY2019-20 _ ASB2109 Marketing Research, Main Exam-04 June 2020 

Page 7 of 8 

31. What is the key benefit of a focus group? 

a.  The amount of creative discussion generated 

b.  Respondents fear giving frank feedback 

c.  Stimulus comes from each respondent 

d.  All of the above 

 

32. Which one is a common feature of focus groups and interviews? 



a.  Group dynamics 

b.  Candid, sensitive topics 

c.  Gets at the “Why “of customers’ behaviours 

d.  None of the above 

 

33. Which technique has the highest degree of structure? 



a.  Focus groups 

b.  In-depth interviews 

c.  Projective techniques 

d.  Observation 

 

34. Which option is the best explanation of “Concomitant variation”? 



a.  A change in the value of X leads to a change in an expected direction for Y 

b.  A change in the value of X does not lead to a change in an expected direction for Y 

c.  A change in the value of X leads to no change in an expected direction for Y 

d.  None of the above 

 

35. Correlation is: 



a.  a necessary and sufficient condition for establishing causality 

b.  a necessary but not sufficient condition for establishing causality 

c.  not a necessary condition for establishing causality 

d.  a necessary, and for some of the time, a sufficient condition for establishing causality 

 

36. Which one of the below is best described as an uncontrolled/unmeasured variable? 



a.  Control variable 

b.  Independent variable 

c.  Extraneous variable 

d.  Dependent variable 

 

 



MDIST_AY2019-20 _ ASB2109 Marketing Research, Main Exam-04 June 2020 

Page 8 of 8 

37. Pick the option that is the most accurate method to control extraneous variables? 

a.  Randomisation 

b.  Statistical control 

c.  Design control 

d.  All of the above 

 

38. Marketing research is often used to: 



a.  Assess potential risk 

b.  Understand consumers and their experiences 

c.  Both (a) and (b) 

d.  None of the above 

 

39. Marketing research does NOT: 



a.  Make decisions 

b.  Improve the odds of making the right decision 

c.  Both (a) and (b) 

d.  None of the above 

 

40. Which one of the below is related to a hypothesis? 



a.  An informed guess 

b.  An unproven statement or proposition about a factor or phenomenon that is of interest 

to the researcher 

c.  A possible answer to the research question, that can be tested empirically 



d.  All of the above 

 

END OF QUESTION PAPER 

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