multiple stakeholders (government, private sector, other) between Uzbekistan and
Kyrgyzstan, and wider regional players (Central Asia, CAREC, Silk Road countries,
CIS). Such platforms should mainstream cross-sectoral regional topics, such as security,
connectivity, border and visa regulations, environmental protection, cross-border trade
and other issues, into tourism agenda. Participation of Kazakhstan and other regional
stakeholders is important, especially given that many current touristic routes between
Uzbekistan and Kyrgyzstan pass through their territories, as well as in the light of
regional tourism promotion.
• Participatory policy making in tourism. Governments should coordinate with / involve
in decision-making the private sector and business associations, who stay abreast of latest
trends and developments, and have a direct regular contact with tourists. This is of utmost
importance in tourism as a highly labor-intensive industry, where quality of service
depends on human factor a lot. This will also positively contribute to evidence-based
policy-making in environments with lack of data.
• Improving public access and on-demand access to quantitative and qualitative data in
travel and tourism sectors. This is important for a variety of reasons, including, but not
limited to (i) facilitation of research and development in the sector, (ii) ensuring
evidence-based policy-making, (iii) increasing investment attractiveness of the sector in
the country, (iv) enhancing public trust to the sector institutions, as well as (v) improving
the quality standards in tourism products and services.
• Marketing (i) medical / wellness and pilgrimage tours around Uzbekistan to Kyrgyz
tourists (ii) shopping tours andshort-term low-price arranged and/or group tours to
Osh and neighboring regions in Kyrgyzstan to Uzbek tourists. These growing niches
represent an opportunity to boost tourism between two countries in the short-term. The
research also identified detailed recommendations for each country to develop their
internal tourism policies and practices for the cross-border tourism, including facilitation
of competition growth among tourism products and service providers.
32
Annexes
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