Building awareness and practical skills to facilitate cross-cultural communication

Author Bio 
Eli Hinkel teaches linguistics and applied linguistics at Seattle University. She has taught ESL 
and applied linguistics, as well as trained teachers, for more than 30 years, and she has published 

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numerous books and articles on learning a second culture, and second language grammar, 
writing, and pragmatics in such journals as TESOL Quarterly, Applied Linguistics, Journal of 
Pragmatics, and Language Teaching Research. Her books include Culture in Second Language 
Teaching and Learning, New Perspectives on Grammar Teaching, Second Language Writers' 
Text, Teaching Academic ESL Writing, Handbook of Research in Second Language Teaching 
and Learning, Volumes 1 and 2, and Effective Curriculum for Teaching Second Language 
Writing (in press). She is also the editor of the ESL & Applied Linguistics Professional Series of 
books and textbooks for teachers and graduate students, published by Routledge.
Glossary 
cultural values 
ideas, world-views, attitudes, opinions, principles, and knowledge shared 
by members of a particular society, and not necessarily shared or 
understood by members of other societies 
politeness 
culturally-determined linguistic and other types of behavior that have the 
goal of accommodating the other person's values and social disposition 
pragmatics 
a subdiscipline of linguistics that studies how context contributes to 
meaning, e.g., interaction participants' intentions, social status, social 
distance, age, and gender of interaction participants, and setting 
pragmatic function 
the meaning -- or social purpose -- of an expression, word, phrase, or 
sentence in actual spoken or written communication, e.g., how are you 
typically functions as a greeting