Business Communication


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business-communication

A
UDIO
-V
ISUALS

Dropdown with the organization-action logo above the participants

Projectors – transparences, video, LCD

Computers, laptops, monitors – platform – Windows or other?

Microphones for participants, and portable microphone for floor questions

Loudspeakers

Recording – audio, video, photographer?
D
URING
 
THE
 P
RESS
 C
ONFERENCE

Have a sign-in sheet for the press and any visitors so you know who was there.

Tell reporters at the beginning of the press conference how much time the speaker has, and
be prepared to cut off questions at that time.

Keep the press conference and statements short. The press will be more receptive to an
official who makes a short statement and takes questions as opposed to one who gives a half-
hour speech.

Allow time for questions.

Tape the remarks made by the government official so that they can be transcribed for a
permanent record.


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Get responses to unanswered questions. If an official is asked a question that he or she
cannot answer, he should admit it but promise to get back to the reporter later that day —
before his or her deadline — with the information.
A
FTER
 
THE
 P
RESS
 C
ONFERENCE

Put a transcript of the press conference on your Web the page as soon as possible to make it
widely available.

Send hand-out materials and a transcript to any media who could not attend but have an
interest in the story.

Fulfil all promises for additional materials or responses to unanswered questions within
deadline times.

Check each step of operation, and write up your notes for the next conference.
10.5
MEDIA INTERVIEW
Reporters use interviews to gather information and flesh out their stories. It is the basic tool of
newsgathering and a great opportunity for your organization to communicate its messages to its target
public. Media interview is a tool by which an organization presents their good image in front of
general public. By this reason there are some tips for media interview:-

Never wing it. Successful message delivery depends on preparation. Invest time and effort
in rehearsals, whether working with a professional media trainer or your in-house public
relations team. Get your spouse or partner or a trusted pal to lob questions at you. Think
through how you will respond to tough or hostile questions by developing and
practicing clear, honest and appropriate answers.

Start small. Try smaller venues before hitting the big time. Trade shows are a good starting
point where you can conduct a large quantity of media briefings with what is typically
a relatively friendly community of journalists. Take charge of your nerves. Being nervous is
normal, but don’t let your body language send messages of fear or doubt.


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