Careers in Accommodation

Careers in Accommodation
NB: Listed below are an array of jobs available in the selected sector. We continue to add details to each job listed, including duties, required experience, suggested education, possible career paths and average annual salary.

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  Hotel General Manager
  
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  Sales Manager
  
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  Housekeeping Room Attendant
  
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  Guest Services Attendant
  
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  Front Desk Agent
  
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  Executive Housekeeper
  
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  Small Hotel or Guest House Owner/Operator
  
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  Chief Concierge
  

Hotel General Manager
OVERVIEW
The General Manager is the most senior executive of a hotel or motel, although he or she might report to the owner or executives of the parent hotel chain. They set room rates, develop the budget for each department, approve expenses and establish the standards for service to guests. The General Manager also has responsibility for front of the house operations as well, setting standards and overseeing restaurant and banquet operations, guest services, housekeeping, and decor.
EXPERIENCE REQUIRED
Useful skills are leadership, entrepreneurship skills and communication skills. In addition, planning and budgeting experience, business management skills and time management skills are all assets to this position.
DUTIES
Hotel General Managers plan and direct the operations of hotels, motels, resorts, and similar organizations or departments within these facilities. They prepare budgets, monitor expenses, and schedule/supervise staff.
RECOMMENDED EDUCATION
You usually need a college diploma or university degree in hotel management or a related field if you work for a hotel chain or other large organization. You need several years’ experience, and this experience may replace formal education.
POSSIBLE CAREER PATHS
Nightclub Manager, Food and Beverage Manager, Owner/Operator.
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Sales Manager
OVERVIEW
Sales managers (also called sales representatives) are responsible for selling products and/or services as identified in the sales and marketing plan of an organization. Sales managers are self-motivated, able to set and achieve goals and use time and efforts effectively and efficiently. They have effective selling skills and strong product/service knowledge, and are able to adapt what they sell to meet specific client needs.