Classroom Companion: Business


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Introduction to Digital Economics

Harald Øverby
Gjøvik, Norway 
Jan A. Audestad
Gjøvik, Norway
May 2021


IX
About this Book
This book is about digital economics—the branch of economics studying digital 
goods and services. Innovations and developments in information and communi-
cation technology (ICT) have laid the foundations for this branch of the economy. 
This includes technologies such as social media, apps, cloud computing, mass stor-
age, data mining, cryptocurrencies, and sharing services. These services have 
already made deep imprints on today’s business landscape. Both private businesses 
and the public sector embrace ICT to achieve cost benefits, efficiency, and com-
petitive advantages. However, what we are witnessing is just the beginning of an 
economic revolution as the full potential of the digital economy is about to be 
harvested.
The major goal of this book is to provide a theoretical basis for digital econom-
ics and to show how these theories can be applied to the study of real-world eco-
nomics and business phenomena. The book is cross-disciplinary, explaining how 
the interaction between markets and important innovations in telecommunications 
and information technology has shaped the digital economy. The field of digital 
economics is characterized by transient market behavior, feedback mechanisms, 
global markets, many stakeholders, and technology dependencies never seen in any 
markets before. The book highlights this complex ecosystem.
The book is written for advanced undergraduate courses in digital economy for 
students in computer science, economics, and management. To get the full benefits 
from the book, a student needs first courses in computer science, calculus, and 
economics. The book may also be of interest to a broad range of professionals, 
including economists, business consultants, managers, and computer scientists 
since it studies the impact several technological, social, and economic disciplines 
have on the evolution of the digital economy.
Each chapter may contain, in addition to the main body of the chapter, ele-
ments such as:
5
Learning goals are at the beginning of the chapter.
5
Case studies are real-world examples of digital products and markets.
5
Examples are used to show concrete applications of the theoretical material not 
associated with a particular real-world case.
5
Boxes contain supplementary material. In particular, mathematical derivations 
are contained in boxes to make the text more accessible.
5
Questions and answers are included at the end of each chapter. The questions 
are not direct repetition of elements in the text but may require search for infor-
mation in other sources, e.g., the web.
5
Further reading. Some chapters contain references to books or articles provid-
ing deeper insight into the material presented in that chapter.


X
The book consists of 22 chapters. These chapters can be grouped into several 
themes:
5
7
Chapter 
1
is an introduction where the basic concepts of the digital economy 
is defined.
5
The technological evolution of digital networks, goods, and services is the topic 
of 7
Chaps. 
2

3
, and 
20
. 7
Chapter 
2
 shows the timeline of major inventions 
in the information and communication technology leading to the digital mar-
ketplace we see today. 7
Chapter 
3
shows how the communication network 
converges into a single network based on the Internet technology and, thus, 
replacing dedicated networks such as the telephone network. 7
Chapter 
20
 
contains supplementary material on the impact of the big data technology on 
the digital economy – big data is a core technology for several of the biggest 
companies in the digital economy. Technology is a side issue in almost all chap-
ters since almost all aspects of the digital economy are intimately connected to 
the technology.
5
Key characteristics of the market are identified in 7
Chaps. 
4

5

6

7
 and 
18

7
Chapter 
4
describes the ecosystem of digital markets, including the various 
stakeholders that shape the business landscape. This chapter also shows that the 
protocol structure of the Internet divides the digital businesses into two sepa-
rate business categories: Internet service providers and application and content 
providers. This division is the key element behind the enormous innovation of 
digital applications since 2000. 7
Chapter 
6
 is one of the most important chap-
ters in the book since it defines the basic characteristics of digital goods and 
services and what makes them different from physical goods. The most impor-
tant characteristic is that the marginal cost of digital products is zero, allowing 
companies to offer digital services free of charge and thereby generating a tre-
mendous market for them. Combined with big data technology, these compa-
nies may then exploit the data they collect about their users to generate revenues 
from advertisements and other products. 7
Chapter 
5
describes how the tele-
communications market evolved from de facto monopolies to full competition, 
and 7
Chap. 
7
outlines new production models for digital services enabled by 
the technological evolution. 7
Chapter 
18
 contains supplementary mathemati-
cal models describing how these markets evolve as a function of time.
5
Various strategic issues are contained in 7
Chaps. 
8

9

10

11

12

13

14

15

and 
16
. 7
Chapter 
8
discusses how value is created in different businesses: 
chains producing physical goods, shops solving problems for clients, and net-
works acting as mediators between groups of clients. One particularly impor-
tant strategic element is network effects, or positive feedback from the market. 
This is explained in 7
Chap. 
9
. 7
Chapter 
10
 about multisided platforms is an 
application of the theories of 7
Chaps. 
8
 and 
9
. The other chapters in this 
groups are concerned with other strategic issues such as path dependence (11), 
lock-in (12), formation of monopolies and oligopolies (13), acquisitions and 
mergers (14), development of technical standards (15), and the long tail (16).
5
7
Chapters 
17
 and 
19
 are about business modeling. 7
Chapter 
17
 characterizes 
the digital markets as e-commerce markets, network access markets, and infor-
mation services markets. 7
Chapter 
19
 demonstrates, using several real-life 
 
About this Book


XI
examples, the use of the business model canvas and the stakeholder relationship 
model as powerful tools for business planning and analysis.
5
Regulations are the subject matter of 7
Chaps. 
21
 and 
22
. 7
Chapter 
21
 is 
about the complex political issue of net neutrality. Net neutrality implies 
non- discriminate access to and use of the Internet. In some countries, this is an 
obligatory regulation while not in other countries. 7
Chapter 
22
is about other 
types of regulations concerning provision and use of the communications 
infrastructure.
About this Book


XIII

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