74
International Refereed Scientific Journal Vision, Volume 1, Issue 1, September 2016
DEVELOPMENT OF COMPUTER MAINTENANCE AND
TROUBLESHOOTING SKILLS TRAINING
*
Mimica MILOSHEVICH, Aybeyan SELIM, page 74-93
Prof. Mimica
MILOSHEVICH PhD.
University
Union Nikola Tesla,
Faculty of Construction Man-
agement,
Belgrade, Serbia,
e-mail:
mimica.milosevic@gmail.com
Mr. Sci. Aybeyan SELIM
International University Vision,
Faculty
of Informatics,
Gostivar Macedonia,
e-mail:
aybeyan@vizyon.edu.mk
Article type:
1.02
General scientific articles
UDK: 004.3/.40949.3-057.875
Date of received:
April 18, 2016
Date of acceptance:
July 8, 2016
_________________________
Declaration of interest:
M.M., A.S., the authors reported
no conflict of interest related to
this article.
September, 2016; 1 (1)
ABSTRACT
In this paper, we will develop model for
troubleshooting
procedures and creating computer maintenance programs. The
aim of this paper is to provide a model that allows students
to be motivated and educated to detect and eliminate errors
and apply the acquired knowledge. This model is a starting
point to help students develop their preventive maintenance
and troubleshooting skills. Troubleshooting
is the systematic
process used to locate the cause of a fault in a computer system
and correct the relevant hardware and software issues. This
paper offers general model of working with students within
workshop. Proposed model includes
the development of the
general working process with IT students,
in solving problems
and repairing computers, as well as a mutual communication.
AsITprofessional, students will troubleshoot and fix computers,
and they’ll frequently communicate with others.
