Directorate of distance education master of business administration

Critical Incidence Method 
In this method, only critical incidents and behaviour associated 
with these incidents are taken for evaluation.  This method involves 
three steps.  A test of noteworthy on the job behaviour (good or bad) is 
prepared.  A group of experts then assigns scale values depending on the 
degree of desirability for the job.  Finally, a check list of incidents which 
define good and bad employees is prepared.  The appraiser is given this 
checklist for rating.  The basic idea behind this rating is to apprise the 
people who can do well in critical situations because in normal situation 
most employees work alike.  This method is useful to find potential 
employees who can be useful in critical situation.