Directorate of distance education master of business administration

Supplementary Economic benefits
These include such issues as pension plans, paid vacations, 
paid holidays, health insurance plans, retrenchment pay, 
unemployment pension, and the like.

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Institutional Issues
These consist of the rights and duties of employers, employees, 
unions, employee’s stock ownership schemes and QWL 
programmes.
Administrative Issues
These include such issues as seniority, employee discipline and 
discharge procedures, employee health and safety, technological 
changes, work rules, job security, training and the like.
Negotiating
 
Preparations having been made and issues been identified, the 
next logical step in the collective bargaining process is negotiation. The 
negotiation phase begins with each side presenting its initial demands. 
The negotiation goes on for days until the final agreement is reached.