“Fandagi yangiliklar, fanni o‘qitishning dolzarb masalalari” moduli bo‘yicha

Written communication: A lot of collaboration happens in writing, 
especially if you're working remotely. We tend to rely on nonverbal cues to 
convey meaning, so it's especially important to be mindful of how messages 
might be received when 
communicating in writing.

---

• 
Verbal communication: What you say in a team environment is key, but 
how you say it is just as important. Sharing your perspective succinctly and 
respectfully disagreeing are essential aspects of 
verbal communication
. 
• 
Nonverbal communication: 
Nonverbal communication
, like body 
language and tone, impacts your verbal communication. The same words 
delivered in two different ways can convey two different meanings to those who 
are listening. Consider both what you're saying and how you're saying it when 
working closely with colleagues. 
You may have heard that 93% of our communication is nonverbal, but that 
number's been debunked.
3
Nonverbal communication is important in how it 
contextualizes what you say, but it's not more important than the words you use. 
Emotional Intelligence 
Emotional intelligence
is one of the most sought-after 
soft skills
in the 
workplace. Emotional intelligence is the ability to identify and manage your 
emotions, recognize emotions in others and react appropriately, and apply your 
emotions to tasks. 
When a team member is moody and snaps at another team member, those 
with emotional intelligence can determine that the irritability could be evidence 
of the moody member’s need for rest or assistance. Even issues such as 
perceived laziness or stubbornness are seen by those with emotional intelligence 
as symptoms of a larger issue that everyone can work together to address. 
Some traits to cultivate to increase your emotional intelligence include: 
• 
Resilience 
• 
Not being offended easily 
• 
Not taking criticism personally 
• 
Being able to recognize and detach from strong emotions when needed 
• 
Curiosity 
• 
Empathy 
• 
Compassion 
• 
Conflict resolution 

---