Hotel booking process design & usability

Travel UCD - consultants in travel and hospitality website design 
http://www.travelucd.com 
 
© Travel UCD Limited 2003. All Rights Reserved. 
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Hotel booking process design & usability 
Travel UCD – February 2003 
6.2 Directory styles 
6.2.1 [E] Directory of hotels (multiple destinations) 
Screen 1 
Screen 2 
Enter search criteria: 
• Country 
[SUBMIT] 
> 
Display hotels: 
City 1 
Hotel 1 [SELECT] 
Hotel 2 [SELECT] 
City 2 
Hotel 1 [SELECT] 
Hotel 2 [SELECT] 
Hotel 3 [SELECT] 
Figure 17: two-screen flow for hotel selection using a directory 
Screen 1 
City 1 
Hotel 1 [SELECT] 
Hotel 2 [SELECT] 
City 2 
Hotel 1 [SELECT] 
Hotel 2 [SELECT] 
Hotel 3 [SELECT] 
Figure 18: single-screen flow for hotel selection using a directory 
Figure 19: Example of a directory of hotels from Maritim.de 
Travel UCD - consultants in travel and hospitality website design 
http://www.travelucd.com 
 
© Travel UCD Limited 2003. All Rights Reserved. 
29 

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Hotel booking process design & usability 
Travel UCD – February 2003 
6.2.2 [F] Direct entry of date and hotel at start of reservation process 
Screen 1 
Screen 2 
Screen 3 
Select hotel and dates: 
• Dates 
• Hotel name 
[SUBMIT] 
> 
Display & select rates: 
Hotel name 
Rate 1 [SELECT] 
Rate 2 [SELECT] 
Rate 3 [SELECT]
> 
Booking process 
continues as for the 
evaluation style A 
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