I (Meaning and importance of Exports) Unit Structure

12.9.2
 STANDARDS
 
ISO 9001- Consists 
of 
20 
elements 
covering 
design, 
development, production, installation and servicing. It 
is the most comprehensive standard. 
ISO 9002 - Same as 9001 without design and service,
ISO 9003 - Consists of 12 elements covering final inspection and 
testing for laboratories, ware houses etc. 
12.9.3
 GUIDELINES
ISO 9000 - It is used to find out which of the three standards is 
applicable. 
ISO 9004 - It interprets the standards and provides suggestions 
which are not mandatory. 

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12.9.4
 IMPORTANCE / ADVANTAGES OF ISO 9000 
The importance / advantages of ISO 9000 certification 
benefit the company both internally as well as externally. 
INTERNAL BENEFITS 
– 
1) Improvement in Efficiency 
– 
ISOI 9000 certification leads to improved efficiency, which in 
turn results in higher returns at lower costs. 
2) Lower Rejects 
– 
ISO 9000 certified firm follows high quality standards where 
rejections would be either nil or very low. 
3) Better Relation 
– 
As an ISO 9000 certified firm works in a systematic way with 
clear-cut policies and procedures, there would be no scope for 
disharmony. This result in better relations between the 
management and the employees. 
4) Team work 
– 
There would also be better team work among the employees 
of different departments because of harmony and goods relations 
among people of all cadres in the organization. 
5) Optimum Utilization of Resources 
– 
Due to clear policies and plans in the organization, there 
would be minimum wastage and optimum utilization of available 
resources, both material and human.