Internship Report On Prabhu Bank Limited Babarmahal, Kathmandu Submitted By

1.2 Organization’s vision, mission and objectives

Vision
“To support individuals, families and businesses to attain financial independence and improve their financial wellbeing.’
Mission
“To provide easy and innovative banking products and services for our customers by implementing one stop service concept form our wide network using our modern technology, qualified human resources in the competitive environment. We always look for the benefit of the local communities supporting entrepreneurship, social responsibility and economic prosperity of the nation.”
Objectives
The main objective of PBL is to provide banking services to the people in the general of the country thereby enhancing their economic interest and facility as well and contributing in the socio economic development of the country. Beside this, following are the objective of the PBL.

1. 
   Focus on providing innovative financial services
   
2. 
   Increase in capital base of the bank by meeting the minimum capital requirement
   
3. 
   Business growth and increase in market share
   
4. 
   Enhance operational efficiency
   
5. 
   Sustainable increase in profits
   
6. 
   Focus on empowerment of deprived class
   

1.3 Major markets and customers

The banking industry has been providing various services and facilities to various types of customers. It provides services such as accepting deposits, providing loans. Corporate banking, short term financing, medium term financing, long term financing, corporate lending etc. likewise, PBL provides banking services to banks, insurance companies, industrial trading, houses, airlines, and hotels in Nepal. It offers corporate lending products such as funded facilities, including overdraft loans, hypothecation loans, structures overdrafts, loans against first class bank guarantee, hire purchase loans, and consortium lending; and non-funded facilities such as letter of credit, bid bond guarantee, performance bonds guarantee, financial guarantee services such as mobile banking, e-banking, SMS banking, ABBS etc.
Customers are one of the important players in any business whether be it a bank or any other organization. They are the one who demand the services and consume the products created and produced by the firms or the organizations. The bank has deposit base of with more than 1.9 million depositors. The depositors are individuals, institutions, private organizations, business houses, non-profit organizations, social organizations, industries, finance companies, co-operatives etc. The bank has more than 800,000 clients who have used the bank’s resources for their business and development activities. They vary from big businesses houses to public sector enterprises, medium and small-scale industries to farmers and individuals. There are mainly two types of customers.