Introduction to event

 4.8.1 Striving for feedback 
Giving an encouraging and constructive feedback to the team members often 
emerges as the defining line between an event success and failure. Hence every event 
manager must work hard on this aspect .The ability to receive feedback is a notch 
higher important skill required in any manager. 
No matter how good you are, there is always room for improvement. Learning to 
accept feedback about yourself and acting positively on it will inevitably make you a 
better manager . A smart manager perceives it as the best way to optimise the 
behaviour for the team . 
Soliciting feedback from your members and working on it will not make you small 
but elevate your stance with all. The respect, loyalty, and devotion that this trait 
inspired from all are exceptional. It is one of the most important management skills 
to cultivate and refine. 
4.8.2 Negotiation 
Event managers must negotiate for the good of the Event. In any Event, the 
Event manager, the sponsor, and the Event team will have to negotiate with 
stakeholders, vendors, and customers to reach a level of agreement acceptable to 
all parties involved in the negotiation process. 
The following general principles must be remembered and applied to 
negotiations for any site, service, or supplier. By following these simple 
guidelines, an event manager can utilize the methods and lessons of meeting 
management in a more efficient manner.
 Present and maintain a professional attitude. 
 Control stress and tension.
 Avoid politics and egos. 
 Take time to gather all facts and requirements beforehand. 
 Meet with the properstakeholder or site people who have the 
authority to make decisions.
 Know all the following Do‘s and Don‘ts.
DO 
 Define the purpose and objectives of the meeting. 
 Know the event details and client expectations 
 Have printed copies of meeting plans available. 
 Make key contacts in all services and sites. 
 Follow up frequently.
 Obtain peer referrals.
 . • Be ethical 
 Listen and pay attention. 
 Know the budget and constraints
DON’T 
 Sacrifice quality for cost.
 Make unreasonable demands.
 Insist on being the final authority.

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