Marketing Strategy and Competitive Positioning pdf ebook


 Harvard Business Publishing


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hooley graham et al marketing strategy and competitive posit

476 Harvard Business Publishing: Cespedes, F.V. 
(1995), Concurrent Marketing: Integrating Product, 
Sales and Service, Cambridge, MA: Harvard Business 
School Press; 477 Harvard Business Publishing: Shap-
iro, B.P. (2002), Creating the Customer-Centric Team: 
Coordinating Sales & Marketing, Harvard Business 
School, Note 9-999-006; 477 Taylor & Francis Group: 
Rouzies, D., Anderson, E., Kohli, A.K., Michaels, 
R.E., Weitz, B.A. and Zoltners, A.A. (2005), ‘Sales and 
marketing integration: A proposed framework’, Jour-
nal of Personal Selling & Sales Management, 25(2), 
113–22; 478 Simon & Schuster: Hulbert, J.M., Capon, 
N. and Piercy, N.F. (2002), Total Integrated 
PUBLISHER’S ACKNOWLEDGEMENTS


xxii
Marketing: Breaking the Bounds of the Function, New 
York: The Free Press478 Harvard Business Publishing: 
Shapiro, B.P. (2002), Creating the Customer-Centric 
Team: Coordinating Sales & Marketing, Harvard 
Business School, Note 9-999-006; 482-484 The Finan-
cial Times Limited: (Figures 16.7 & 16.8) Milne, R. 
(2019) Inter Ikea’s Torbjorn Loof: making the vision 
clear, Financial Times, 3 February. © The Financial 
Times Limited 2019. All Rights Reserved; 485 Bloomb-
erg L.P: Porter, M.E. (2010), ‘How big business can 
help itself by helping its neighbors’, BusinessWeek, 
May 31–June 6, p. 56; 485 Harvard Business Publish-
ing: Porter, M.E. and Kramer, M.R. (2011), ‘Creating 
shared value’, Harvard Business Review, January–
February, 62–77; 485-486 The Economist Newspaper 
Limited: Bartleby “A 25-year battle to improve the 
image of McDonald’s”, The Economist Feb 7th 2019; 
487 European Commission: Commission of the Euro-
pean Communities (2001), Green Paper: Promoting a 
European Framework for Corporate Social Responsi-
bility, Strasbourg: COM, July; 488 Mike Jeffries: Mike 
Jeffries, CEO of Abercrombie & Fitch; 489 The Finan-

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