Marketing Strategy and Competitive Positioning pdf ebook
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hooley graham et al marketing strategy and competitive posit
CHAPTER 15 STRATEGIC ALLIANCES AND NETWORKS
Joint venture collaborations have proved highly problematic in some cases. BP’s growth strategy of partnering with companies in resource-rich countries such as Russia is illustrative. The relationship between BP and its Russian partners in TNK-BP was plagued with problems and conflicts of interest, culminating in the Russian security services raiding the joint venture offices, withdrawing visas for BP executives and chasing the TNK-BP CEO out of the coun- try, from where he continued to run the business in hiding ( White and Chazan, 2008 ). TNK- BP accounts for around a quarter of BP’s total global oil production and reserves. Eventually, BP had no choice but to concede to the demands of its Russian partners and accept it was no longer the ‘senior partner’. As such, what appeared a strategic triumph for BP had turned into a costly trap, and in 2013 TNK-BP was taken over by the Russian oil company Rosneft. 15.5.5 Vertical integration Here, an activity in another part of the value chain is fully owned by the core organisation, although the relationship may still be seen as a strategic alliance, even though strictly one company owns another. Apple Inc. provides an interesting example of a company that is vertically integrated using both outsourcing and direct financial ownership. Apple designs the computer hardware, accessories, operating system and much of the software itself, but does not manufacture. Production is outsourced to specialist suppliers such as Foxconn. Apple established a chain of high-profile, up-market retail outlets to protect its consumer market position, using forward vertical integration to retain control over its product pres- entation in the marketplace. In another sector, Italian company Luxottica is the world’s largest eyewear business. The company produces many famous eyewear brands – including its own Ray-Ban and Oakley brands and licensed brands such as Burberry, Chanel, Polo Ralph Lauren, Dolce & Gabbana, Donna Karan, Prada, Versace and Bulgari. It then sells these brands through some of the world’s largest optical chains – LensCrafters, Pearle Vision and Sunglass Hut – that it also owns. In another example, integrating the entire distribution chain, from its own design and manufacturing operations to distribution through its own managed stores, has turned Spanish clothing chain Zara into the world’s fastest-growing fast-fashion retailer ( The Economist , 2012 ; Berfield, 2013 ). It is important that executives consider carefully the strengths and weaknesses of these different degrees and types of partnership in developing appropriate alliance strategies, and that we recognise that, in reality, networks may contain a mix of different partnership styles. It should also not be assumed that inter-organisational relationships are static – collaborative forms may change or be removed during the course of a project if, for example, one partner is gaining benefits while the other(s) is/are not. For instance, BMW and Rolls- Royce operated an alliance in the form of a joint venture – BMW Rolls-Royce GmbH – for some ten years in the aerospace industry, focused on advanced aero-engine develop- ment. The partners succeeded in producing a commercially successful family of advanced engines. The alliance provided Rolls-Royce with a stronger product strategy, but after ten years BMW withdrew to concentrate on automotive and the business became wholly owned by Rolls-Royce as Rolls-Royce Deutschland ( Smith, 2003 ). 15.6 Strategic alliances as a competitive force It is important that we recognise in our marketing strategy development that in some mar- kets, competition is increasingly based on the relationship between alliances and the net- works they create and no longer simply between individual companies or brands. We saw this in the airline industry example mentioned previously. This is particularly true in global businesses. Consider the following examples: 441 STRATEGIC ALLIANCES AS A COMPETITIVE FORCE ● Increasingly, the global automotive business is characterised by global networks, rather than free-standing manufacturers. This sector is characterised by a fast-moving and flex- ible array of alliances: 2012 saw Nissan and Daimler partnering to build engines together in the USA (Reed, 2012); GM and Peugeot have a broad alliance for European car opera- tions as GM seeks to improve its European performance (Wall Street Journal, 2012); Ford and Toyota have teamed up on hybrid car and truck development in response to higher emissions standards in the United States (Bennett and Ramsey, 2011); and the highly successful entry of Western carmakers into China has been mainly through joint ventures with local firms (Mitchell, 2014). ● In the aerospace industry, a strategic alliance between Boeing and Lockheed Martin means that, by working together, the companies can leverage their expertise in air traffic management and aircraft-focused solutions to transform air traffic control system prod- ucts. Lockheed-Martin brings air traffic route management experience, while Boeing contributes expertise in aircraft systems, avionics and airspace simulation and modelling (Airline Industry Information, 2007). ● In the rapidly evolving biotechnology industry, companies such as Novartis and Merck are forging alliances with biotechnology firms to stake a claim for part of the $40 billion market for new breakthrough cancer treatment drugs. Partnerships around immuno- therapy developments offer traditional pharmaceutical companies access to new areas of growth. This is only one example of numerous technology-based alliances between tra- ditional pharmacists and biotechnology ventures. Competition is increasingly between alliances rather than individual companies (Ward, 2015). ● In a completely different business, Coke and Pepsi are fighting over the growing ‘ready-to- drink’ coffee market. But this is a battle between partnerships – Pepsi has partnered with Starbucks, and Coke with Illycaffe from Italy to respond and counter Pepsi’s initiative. ● Meantime, the media and communications sector shows a constant flurry of alliances and networks – many of which are short-lived. For example, Apple’s strength is integration of hardware and software and its network of apps developers. In response, Google teamed up with Motorola, and Microsoft with Nokia, to emulate Apple’s integrated hardware and software strategy – although neither alliance was really effective or sustainable. More generally, we saw the Web worlds of Internet search and social networks collide in a war for followers, with an alliance between Facebook and Microsoft’s Bing as the first salvo, along with a Google and Yahoo partnership replacing an earlier Microsoft and Yahoo alliance. Of course, time has shown that many inter-organisational relationships in this sector are transitory, with little to be seen of these alliances today, given Facebook and Google’s hegemony. Indeed, Apple and Google were once allies (with cross-board mem- berships) but now they are rivals. Apple and IBM were once rivals, but later developed a collaboration to push Apple’s digital devices into IBM’s corporate heartland. ● Similarly, the ‘Internet of Things’ is bringing together search, software, apps and hardware manufacturers in novel ways as the fight is on to dominate this new category of products – no one can move fast enough alone, which encourages acquisitions, partnerships and alliances. The battle to shape the ‘Internet of Things’ is rapidly hotting up, as technology and telecoms companies race to build the infrastructure to connect billions of devices in homes and offices. For example, in 2014 Google bought Nest Laboratories for $3.2 bil- lion – twice what it paid for YouTube. Nest makes smart thermostats and smoke alarms, but has redesigned these appliances as connected, digital devices for the smartphone age. Google intends to provide the resources for Nest’s technology to run peoples’ smart homes, which is a huge market. Underpinning this move is the battle for whose service – Google, Amazon, Apple, Microsoft, or others – will coordinate the new ‘smart home’. Nonetheless, alliances and networks are a means to an end – that of delivering a strategy to the market and achieving the companies’ goals. The strategy matters more than the specific structures used to implement it. But, at the very least, our analysis of competitive structures would possibly be misleading if we did not account for the potential impact of strategic alliances – both existing and potential – on our ability to successfully implement a strategy. |
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