- Herzberg’s Motivation-Hygiene
- Theory
- The factors leading to job satisfaction are separate and distinct from those that lead to job dissatisfaction.
- Motivators - Hygiene Factors
Early Theories of Motivation - Hygiene Factors
- Those that lead to job dissatisfaction, such as company policy and administration, supervision, interpersonal relations, working conditions, and salary. The elimination of such factors, however, may not necessarily bring about worker satisfaction or motivation.
Early Theories of Motivation - If we want to motivate people on their jobs, Herzberg suggests emphasizing achievement, recognition, the work itself, responsibility, and growth.
Contemporary Theories of Motivation - Need for Achievement (nAch)
- A compelling drive to succeed; an intrinsic motivation to do something better or more efficiently than it has been done before.
Contemporary Theories of Motivation - Reinforcement Theory
- People will exert higher levels of effort in tasks that are reinforced.
- Reinforces are any consequences that, when immediately following a response, increase the probability that the behavior will be repeated.
Contemporary Theories of Motivation - Expectancy Theory
- A theory that argues that individuals analyze effort-performance, performance-reward, and rewards-personal goals relationships, and their level of effort depends on the strength of their expectations that these relationships can be achieved.
Applying Motivational Concepts - Recognize individual differences
- Match people to jobs
- Set challenging goals
- Encourage participation
- Individualize rewards
- Link rewards to performance
- Check for equity
- Don’t ignore money
Challenges For Today’s Supervisor -
- A diverse workforce
- Low-paid service workers
- Professionals
Pay-for-Performance (Does Money Motivate?) - Compensation plans that pay employees on the basis of some performance measure.
- ESOP
- (Employee Stock Ownership Plan)
- A compensation program that allows the employees to become part owners of an organization by receiving stock as a performance incentive.
- Job Design: combining tasks to form complete jobs.
- Skill Variety
- Task Identity
- Task Significance
- Autonomy
- Feedback
Job Design and Motivation - Job Enrichment: The degree to which a worker controls the planning, execution, and evaluation of his or her work.
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