Principles of Hotel Management

Room Report
Code
Status
O
Occupied
V
Vacant
DND
“Do not Disturb” sign on

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296
Principles of Hotel Management
Contd...
Code
Status
L
Luggage in Room but Bed Unused
UR
Under Repair
N
Occupied but no Luggage
SB
Scanty Baggage
OOO
Out of Order
DL
Double Lock
NC
Not Cleared Though Departure has Taken Place
Linen and Uniform Room : The Linen Room usually serves
as the base of operations for most housekeeping departments
and is usually under the control of a supervisor who has the
responsibility for issues and control of all linen. Usually affiliated
with the Linen Room are sub-departments for uniforms and
linen repair.
Linen rooms are of two types depending upon the size and
complexity of the individual hotel. Type “A” represents centralised
distribution in which all issues are made from the Linen Room
and complete control is vested in the Linen Room Supervisor
who may issue on a par basis for the number of rooms assigned
to each maid or who may issue on an exchange basis holding
the maid responsible for returning to the Linen Room the exact
number of pieces both clean and soiled as the original issue
of clean linen. This system is highly satisfactory and should be
used where potential pilferage presents a problem. Type “B”
linen rooms are decentralised. The main Linen Room in this kind
of situation stocks clean linen for replenishing floor pantries or
for handling unusual occupancy situations or laundry break-
downs. Floor linen pantries carry par stocks and linen sufficient
to serve a number of rooms which the closet is designed for.
Floor linen closets are replenished up to par by the Linen
Supervisor.

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Hotel Organisation
297
Figures below give typical layouts of a Linen and Uniform
Room respectively. Smaller hotels who find the volume of linen
and Uniforms manageable may have a single room. In all cases
there are storage conditions to be fulfilled.