Project Management in the Oil and Gas Industry

5.4 Administrative Organization for Total Quality 
Management
In each company there must exist a team of total quality management that 
demonstrates in the project organization and the company organization as 
shown in the figures below. The following figures present various organiza-
tions and their relationship between different departments and the rela-
tions between the quality management team and other teams.
Figure 5.4 shows the administrative organization of the construction 
management on site, where we find quality control on the map of the 
administrative organization and its relations with the project manager and 
members of the team.
Figure 5.5 shows the administrative organization of the company. This 
company may be the office of the engineering company or contractor. It is 
clear that the presence of a special management quality system is based on 
follow-up and the existing manual of quality system with the presentation of 
the procedures and the required instructions to achieve the desired quality.
We also find that the quality general manager is in the same administra-
tion level with the project’s general manager of the company with a direct 
relationship with chairman or to the Chief Executive Officer (CEO), which 
give the quality manager the required power to follow-up with the quality 
system in the whole organization.
It is, therefore, from the beginning when we want to make sure that 
the company has a system of quality assurance. We must look to the 
organizational structure and the site quality management of the overall 
Figure 5.4 Sample of organization.
Project Mgr.
Construction Mgr.
Quality
manager
Services
Mgr.
Engineering
office Mgr.
Technical
office
Labor
atory
Field
test
Planning
Quantity
surveyor
Stores
Secretary
Clerk
Civil
Mech. E

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Resource Hiring 155
organizational structure of the company, which can determine what the 
role of the quality system is and its impact within the company.
It is worth mentioning that when reviewing tenders and bids for any 
company, you have to carefully review the organizational structure through 
the quality of staff and their relationship with various departments and 
determine what the location and importance of quality is for the company.
From here we find that, in modern organizations, which take into 
account quality, you must see an existing slot to the quality general direc-
tor, which has direct contact with the chairman of the company, as it gives 
him power and speed in decision-making.
The size of the quality team differs from one organization to another, 
depending on the size of project and the number of projects they are running.