Republic of uzbekistan samarqand state institute of foreign languanges faculty of foreign languages

1.2. Improve Your Nonverbal Communication Skills
Why is learning non-verbal communication so important in today's world? People often misunderstand the feelings and intentions of their acquaintances. In addition to body language, the internal state or habits are also unique. A closed position does not always indicate a biased attitude towards the interlocutor. Something has happened to the person, or he is not in the mood to engage in interesting discussions and share his thoughts. It all depends on emotions and inner mood. Therefore, the ability to notice all the little things and compare them with each other helps to find friends, understand relatives (acquaintances), not to rush to conclusions and form the right opinion.
Internal characteristics also play an important role. Many people have their own habits. Some people click, others curl their lips (bite), raise their eyebrows, etc. Such habits cannot be attributed to non-verbal communication and equated to personal relationships. As you begin to learn the secrets of non-verbal communication and compare subconscious signals with verbal expressions, you need to pay attention to your behavior. After self-analysis, after observing how the body reacts to different expressions, people and events, everyone is able to better understand others.
By recognizing (understanding) body language, a person will be able to find true friends and like-minded people, achieve their goals, gain the interest of the audience and see jealous people who think negatively, liars. If you find an error, highlight a part of the text and press Ctrl+Enter.
Communication is the most complex process of interaction between people, aimed at achieving mutual understanding and gaining a certain experience. Every day, a person moves in society, communicates with colleagues, classmates, family, and friends. In communication, a person uses verbal and non-verbal means to achieve his goal.
Let's look at these two groups separately.
Oral communication: functions of language
Verbal communication is the use of words to convey information. The main tool is speech.
Communication has various purposes: to inform, to find answers, to criticize, to express one's opinion, to encourage action, to come to an agreement, etc. Based on them, a speech is made - oral or written. The language system is being introduced.
Language is a set of signs and means of their interaction, which serve as a tool for expressing feelings and thoughts. The language has the following characteristics:
Ethnicity - different peoples have their own language, which is their distinctive feature.
Constructive - puts thoughts into sentences, into sound form. Gains clarity and precision when expressed verbally. The speaker can evaluate it from the outside - what effect it will have.
Cognitive - represents the activity of the mind. A person receives most of the knowledge about the surrounding reality through communication and language.
Emotional - coloring thoughts with the help of intonation, timbre, diction features. The function of language works when the speaker is trying to convey a certain feeling.
Communicative - language as the main means of communication. Full information exchange between people is ensured.
Establishing contact - getting to know and maintaining relations between subjects. Sometimes communication does not have a clear goal, does not contain useful information, but plays an important role for further relations, serves as a basis for the emergence of trust.
Accumulator - collects and stores knowledge acquired by a person through language. The subject receives information, wants to remember it for the future. An effective method is to write down, keep a diary, but the appropriate paper is not always at hand. Verbal transmission is also a good way to assimilate information. Although everything is a book composed and subordinated to a certain purpose, the meaning is certainly the most valuable source of important information.
Non-verbal communication
Non-verbal communication is body language. He does not use speech, but uses other means, which allow him to perform important functions:
Emphasize what is important. Without mentioning unnecessary words, a person can use a gesture or take a certain pose, which shows the importance of the moment.
Incompatibility. The speaker says one word, but thinks completely the opposite way. For example, a clown on stage is unsmiling and unhappy in life. The smallest facial expressions help to understand this. If someone tries to hide a lie behind an insincere smile, how to expose it.
In addition to what has been said. Sometimes each of us accompanies passionate words with a gesture or action, which shows the strong emotionality of the situation.
Instead of words. The theme uses easy-to-understand gestures, saves time. For example, shrugging your shoulders or pointing in a direction doesn't require further explanation.
Repeat and reinforce the effect of the speech. A verbal call is sometimes very emotional, and non-verbal means are designed to emphasize the firmness of your statement. A nod or shake of the head in response to an appropriate "Yes" or "No" indicates confidence and impatience.
Types of non-verbal means
A large group is kinesthetic - the external appearance of human feelings, emotions in the process of communication. This is:facial expressions
Gestures Pantomime Your words aren’t as important as the conviction, passion and energy behind them, as Mark Twain used to say. When delivering a speech, your non-verbal communication is at least as important – if not more – than what you actually say. When used well, body language is a powerful tool that can help you gain credibility and persuade your audience. First step: having something of value to convey A good command of public speaking and staging will enable you to persuade and convince by honestly and effectively communicating with your audience. That said, it’s important to note that there are no hard-and-fast rules about the best posture to strike, what to do with your hands or how to visually connect with your audience. According to Prof. Conor Neill of IESE’s Department of Managing People in Organizations, good public speaking is about transmitting authority and energy in a way that reinforces the spoken message and connects with audiences. Having something of value to convey is the cornerstone of a good speech, which is why speakers should worry less about their hand gestures and more about whether they truly believe in their message. “When you connect with the ‘what’ of your message, your voice, gestures and expressions reflect and reinforce your ideas,” says Prof. Neill. Second step: how to expose properly Deciding on the “what” is followed by another critical component: the “how.” Delivering a high-impact speech requires practice, practice, practice. Think about it: when concert pianists take the stage, they never perform a musical composition for the first time. On the contrary, hours and hours of dedicated practice are behind every piece. Why don’t we do the same before delivering a speech? Why not practice our public-speaking skills before stepping in front of the podium? Third step: the intensity The intensity of our delivery is another core element that directly impacts the final outcome. You have to be crystal clear on the most relevant component of your message and keenly aware of the “emotional contagion” you hope to spread. The last ingredient: deep knowledge of your audience and the capacity to read the room. What is your audience truly interested in? What would motivate them and persuade them to take action? Having something to say, saying it well, using the right intensity and connecting with your audience. In a nutshell, these are the four core pillars of a high-impact presentation, an ability that every global manager should have in their skillset. Communication Skills That Empower Your Leadership is a highly dynamic three-day program designed for managers who aspire to communicate effectively in a variety of contexts and capture the attention of their audience. Verbal communication is using speech or spoken word to exchange information, emotions, and thoughts. Conversely, non-verbal communication is conveying and exchanging messages without the use of spoken words. Though silent, non-verbal cues can convey our feelings, attitudes, and actions to other people more effectively than speaking. Research has shown that about 80% of how we converse involves non-verbal communication, while only 20% involves verbal communication. Non-verbal communication examples- When we interact with another person, we are constantly giving and receiving non-verbal cues. The kinds of verbal and non-verbal signals we give or receive present themselves in many forms. What can affect our non-verbal communication - When unexpected circumstances arise, the way in which we convey our feeling sand thoughts may change. Tips to improve non-verbal communication - Our communication skills develop naturally through practice and interacting with other people. However, here are a few tips to further develop these skills. Pay full attention to the person you are communicating with, and show them you are ‘present’ during the conversation. You can do this through simple cues, such as facing your body towards the speaker, keeping proper eye contact, and maintaining an open and relaxed posture. Focus on others’ tone of voice. A subtle but important signal, a person’s tone can convey a lot of information, like what they feel. Try to match your tone of voice with the speaker’s tone of voice accordingly. Don’t be shy to ask the speaker questions. If you are unsure about what the person wants to convey, it’s okay to slow down and ask them. Always consider the context in which you are speaking. Depending on the situation and who you are talking to, certain verbal and non-verbal cues may be inappropriate. Pay attention to how you communicate. Our verbal cues are usually deliberate, while the non-verbal cues we present are sometimes unconscious. However, both verbal and non-verbal communication is important for conveying our message. By taking note of how you communicate verbally and non-verbally, you become aware of what you need to work on, such as lowering your voice when you are nervous. Key Differences Between Verbal and Nonverbal Communication The following points explain the difference between verbal and non-verbal communication in detail:

1. 
   The use of words in communication is Verbal communication. The communication which is based on signs, not on words is Non-verbal communication.
   
2. 
   There are very fewer chances of confusion in verbal communication between the sender and receiver. Conversely, the chances of misunderstanding and confusion in non-verbal communication are very much as the use of language is not done.
   
3. 
   In verbal communication, the interchange of the message is very fast which leads to rapid feedback. In opposition to this, the non-verbal communication is based more on understanding which takes time and hence it is comparatively slow.
   
4. 
   In verbal communication, the presence of both the parties at the place of communication is not necessary, as it can also be done if the parties are at different locations. On the other hand, for an effective non-verbal communication, both the parties must be there, at the time of communication.
   
5. 
   In verbal communication, the documentary evidence is maintained if the communication is formal or written. But, there is no conclusive evidence in case of non-verbal communication.
   

1. 
   Verbal communication fulfils the most natural desire of humans – talk. In the case of Non-verbal communication, feelings, status, emotions, personality, etc are very easily communicated, through the acts done by the parties to the communication. Want to Learn More About Business? -Get the MasterClass Annual Membership for exclusive access to video lessons taught by business luminaries, including Chris Voss, Jeff Goodby & Rich Silverstein, Robin Roberts, Sara Blakely, Daniel Pink, Bob Iger, Howard Schultz, Anna Wintour, and more. Use the adjective nonverbal when you talk about a method of communicating without spoken language, or a person who isn't able to use speech. The word verbal means "in the form of words," from the Latin verbum, "word," so anything that's nonverbal happens entirely without words. You can probably tell from a friend's nonverbal cues that she's uncomfortable — her face or body language might give her away. Benefits of Spoken Communication - Spoken communication can be a conversation, a meeting, or even a speech. Spoken communication is powerful in that it allows for input from every part of the social communication model. You encode your thoughts into the spoken word and look to your audience to decode and take the message in. You can ask for feedback directly to confirm understanding of your message.
   

In a world where we do most of our talking by email and text, spoken communication is a breath of fresh air. Leverage the power of spoken communication to create relationships—you can establish a rapport and a sense of trust with your audience when you speak with them. Spoken communication allows you to bond on a more emotional level with your listeners. Spoken communication also makes it easier to ensure understanding by addressing objections and clearing up misunderstandings: you can adjust your message as you communicate it, based on the feedback you’re getting from your audience. Spoken communication allows you to walk away from a conversation with a higher degree of certainty that your message was received.