Role profile guide 6 (with links)


Administrative duties in support of the team’s operation, as designated by Managers


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Administrative duties in support of the team’s operation, as designated by Managers

As part of the wider Sales and Customer Management Team serving both new and existing customers you will be required to support and assist your colleagues from time to time in tasks that ensure the smooth running of the operation. These may include participation at different Marketing Events (online and offline), Open Days, Seminars, Fairs, Examination’s promotions, etc.

Person specification

British Council core competencies (sometimes referred to as Core Skills)

Communicates clearly and effectively (Level 1) - Communicates clearly and effectively
Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing.


Planning and Organising (Level 1) - Is methodical
Able to plan own work over short timescales for routine or familiar tasks and processes.


Analysing data and problems (Level 1) - Is systematic
Breaks down problems into a list of tasks to be done and decides on appropriate action.


Managing finance and resources (Level 1) - Uses resources efficiently
Uses resources efficiently in own role and complies with financial rules and procedures.


Using technology (Level 1) - Operates as a basic user of information systems, digital and office technology
Able to use office software and British Council systems to do the job and manage documents or processes.



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