The 50th Law (with 50 Cent)
Let information and ideas flow freely
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The Laws of Human Nature
Let information and ideas flow freely.
As the group evolves, your greatest danger is the slow formation of a bubble around you. The lieutenants, trying to ease your burdens, may eventually isolate you from what is happening throughout the group and filter the information they provide you. Without realizing it, they tell you what they believe will please you and keep out the noise that is important to hear. Your perspective on reality slowly becomes distorted and your decisions reflect this. Without becoming overwhelmed by details, you need to establish a very different dynamic. Consider the open communication of ideas and information—about rivals, about what is happening on the streets or among your audience—the lifeblood of the group. This was the secret to the success of Napoleon Bonaparte on the battlefield. He personally reviewed the concise reports sent to him by his field marshals, lieutenants, and others all the way down the chain of command, including even foot soldiers. This gave him several lines of perspective as to the performance of the army and the actions of the enemy. He wanted as much unfiltered information as possible before deciding on a strategy. He kept such reports to a reasonably small number, but their diversity is what gave him such a clear picture. To achieve this, you want to encourage frank discussion up and down the line, with members trusting that they can do so. You listen to your foot soldiers. You want your meetings to be lively, with people not overly concerned about bruising egos and causing offense; you want a diversity of opinions. To allow for such openness, you must be careful in these discussions to not signal your own preference for a particular option or decision, as this will subtly tip the team into following your lead. Even bring in experts and outsiders to broaden the group’s perspective. The more expansive the deliberation process, the greater the connection to reality, and the better your decisions. Of course, you can take too much time in this process, but most people sin in the opposite direction, making hurried decisions on highly filtered information. You also want to establish as much transparency as possible: when decisions are made, you share with the team how they came about and for what purpose. Extend this open communication to the ability for the group to criticize itself and its performance, particularly after any mistakes or failures. Try to turn this into a positive and lively experience, with the focus not on scapegoats but on the overall functioning of the group, which was not up to par. You want the group to keep learning and improving. Learning from mistakes will make the team that much more confident moving forward. Download 2.85 Mb. Do'stlaringiz bilan baham: |
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