2021 Environmental Social & Governance Report

SUPPORTING CONSUMER ADOPTION OF ELECTRIC VEHICLES
Heightened awareness of climate change has accelerated the automotive industry’s transition to EVs and there has been 
a corresponding increase in interest for many consumers. JPMorgan Chase is responding by helping consumers 
understand and navigate this new segment and access financing to support their purchases. 
The EV landscape is complex and evolving quickly, and information and guidance can be scattered and hard to find or 
understand for consumers. In response, Chase Auto is making investments in a new digital resource center to deliver 
guidance, insights and education information for first-time EV buyers.
We are also working to increase financing to support EV adoption, including entering into private label relationships with 
EV manufacturers to provide flexible financing options to consumers. For example, in 2021 we launched a partnership 
with the EV company Rivian to offer private label financing as part of its effort to reimagine the vehicle purchase 
process. Beginning with the credit application on Rivian's website, customers can self-select a retail financing structure 
that best fits their needs. 
BUILDING COMMUNITY RESILIENCE TO CLIMATE CHANGE
Climate change is having a disproportionate impact on many vulnerable communities, leaving them with diminished 
resources and a weakened ability to cope, respond and adapt. JPMorgan Chase has deployed philanthropic capital to 
communities around the world to support initiatives that help communities advance their resilience to climate change. 
Since 2019, we have committed over $13 million in grants to advance resilience to climate change, including over 
$5 million in 2021. We supported initiatives with local organizations around the world. Examples of programs we have 
supported include:
• 
Training and Placing Underserved Individuals in Green Jobs. We are supporting Louisiana Green Corps in provid-
ing workforce training and enhanced certifications to 80 unemployed and low-income individuals, to help them 
secure immediate opportunities in the water management and green infrastructure industries, from young adults 
to individuals in mid-career experiencing economic repercussions of the COVID-19 pandemic. The program includes 
intensive training in basic construction skills and resilience-enhancing technologies. 
• 
Mobilizing Communities to Protect Biodiversity and Combat Drought. Through a grant to The Nature Conser-
vancy, we are supporting the Greater Cape Town Water Fund’s efforts to train local community members to remove 
invasive plants in priority source water areas in South Africa. The project aims to provide a green workforce devel-
opment pipeline to combat unemployment, protect biodiversity and safeguard water. 
16
INTRODUCTION
ENVIRONMENTAL
Advancing Climate and 
Sustainability Solutions
Operational Sustainability
SOCIAL
GOVERNANCE
ESG REPORT APPENDICES

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Operational Sustainability
Reducing the environmental impact of our physical operations is an important part of becoming a more sustainable 
organization. Our direct environmental impacts stem primarily from the operation of our more than 6,000 corporate 
offices, bank branches and data centers. Our approach to operational sustainability consists of two key components: 
managing our carbon footprint by reducing our direct and indirect GHG emissions; and enhancing resource management 
and efficiency, which includes responsible stewardship of water, waste and other key resources across our operations.
Managing Our GHG Footprint
Creating actionable strategies for reducing our GHG footprint depends on having clear and comprehensive insight into 
our emissions sources and performance. Since 2005, we have been measuring and publishing our operational GHG 
emissions and using that data to inform our strategies for reducing both our direct and indirect emissions, as well as 
offsetting the impact of the emissions we are not yet able to eliminate. 
Our 2021 Operational GHG Footprint
JPMorgan Chase’s 2021 operational GHG emissions were driven by two primary activities: powering 
our buildings (e.g., electricity, heating and cooling) and business travel. Scope 1 GHG emissions 
include those from building operations and company-owned aircraft and vehicles. Scope 2 emissions, 
from purchased electricity, are the largest driver of our building-related emissions and overall 
operational GHG footprint. The majority of our business travel-related emissions are Scope 3 
emissions from commercially operated air and rail; reimbursed personal vehicle and rental car travel; 
and hotel stays. A small portion of our business travel emissions are Scope 1 emissions from 
company-owned aircraft and vehicles.
In 2020, we committed to achieve carbon neutrality across our operations annually. This commitment includes Scope 1 (direct) 
GHG emissions from building operations and company-owned aircraft and vehicles; Scope 2 (indirect) GHG emissions from 
purchased electricity; and Scope 3 (indirect) GHG emissions associated with business travel. In 2021, we met our carbon-neutral 
goal for the second year in a row, using carbon offsets to help us achieve neutrality. We are committed to maintaining carbon 
neutral operations each year going forward. 
Our strategy to maintain carbon neutral operations is focused on the following:
•
Improving efficiency. Reducing energy use is our first priority. We continue to undertake a variety of energy efficiency
measures – for example, optimizing the use of heating and cooling in our buildings – and to expand their implementation
across our operations.
•
Sourcing renewables. Next, we are focused on installing on-site solar systems at JPMorgan Chase properties and establishing
long-term renewable energy procurement agreements (e.g., Power Purchase Agreements and green power supply contracts).
We are working to increase the proportion being met with on-site renewable energy and off-site long-term renewable energy
contracts to 70% or more by 2025. In 2021, over 20% of our renewable procurement came from these solutions.
•
Purchasing Energy Attribute Certificates ("EACs") and carbon offsets. To continue to meet our commitment to source
renewable energy for 100% of our global power needs annually and address the remainder of our direct and indirect emis-
sions, we purchase applicable EACs (e.g., Green-E certified Renewable Energy Certificates ("RECs"), International-RECs) and
verified carbon offsets.