2021 Environmental Social & Governance Report

DIVERSITY EQUITY AND INCLUSION 
•
2021 Top Corporations for Women's Business Enter-
prises, Women's Business Enterprise National Council
•
Best employer list for people with disabilities, CAREERS
& the disABLED magazine
•
JPMorgan Chase recognized as top LGBT+ workplace, Out
& Equal Outie Award
•
Best Companies for Latinos to Work 2021, Latino Leaders
HUMAN CAPITAL
•
World's Most Admired
Companies, Fortune
•
Top Companies 2021, LinkedIn
•
Deployed or committed more than $18 billion toward our five-year $30 billion Racial Equity
Commitment
•
Deployed or committed over $450 million in philanthropic capital globally, of which over
$345 million was in grant capital and over $105 million in loan and equity capital
•
Opened 10 new Community Center Branches, which offer resources for communities that have
lacked access to traditional banking, and hired more than 100 Community Managers
•
Launched Morgan Health, a new business unit focused on improving the quality, efficiency and
equity of employer-sponsored healthcare
•
Launched three new Diversity, Equity and Inclusion Centers of Excellence: Advancing Hispanics
and Latinos, the Office of Asian and Pacific Islander Affairs and the Office of LGBT+ Affairs
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Our Commitment to 
Racial Equity 
• 
Increasing homeownership
• 
Expanding affordable rental housing and support for 
vital community institutions
• 
Growing small businesses
• 
Spending more with Black, Hispanic and Latino suppliers 
• 
Improving financial health and access to banking
• 
Investing in Minority Depository Institutions and 
Community Development Financial Institutions
• 
Accelerating investment in employees and 
building a more diverse and inclusive Workforce
By the end of 2021, we had committed or deployed more than $18 billion toward our $30 billion goal. This was largely 
driven by affordable rental housing preservation and homeownership refinance – areas where we had existing products 
and processes and could take prompt action to further our efforts. The Firm is building the infrastructure and 
foundation to make progress on its commitment – and we are taking a thoughtful approach to building long-term, 
sustainable infrastructure to enable our Firm to accelerate progress and reach more people going forward. 
There is work still to do – and we know that our dedication to racial equity will extend well beyond the five-year 
milestone in 2025. We are committed to updating our stakeholders on our progress.
FEATURE
Structural barriers in the U.S. have created profound racial inequities, which have contributed to a marked and 
persistent racial wealth gap. These and other inequities are the motivation behind JPMorgan Chase’s $30 billion 
commitment to help close the racial wealth gap among Black, Hispanic and Latino communities. Informed by data and 
insights that highlight the challenges and point the way to effective solutions, we are leveraging our resources as a 
financial institution to direct capital and expand opportunities for Black, Hispanic and Latino communities to build, 
sustain and pass on wealth.
Our five-year commitment, announced in October 2020, brings together our business, policy, data and philanthropic 
expertise to advance racial equity and promote inclusive growth. It includes lending, equity and philanthropic capital, 
targeted in key areas:
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INTRODUCTION
ENVIRONMENTAL
SOCIAL
Feature: Our Commitment
to Racial Equity
Diversity, Equity & Inclusion
Human Capital
Inclusive Growth
GOVERNANCE
ESG REPORT APPENDICES

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What We Accomplished So Far
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A note on terminology: All updates related to the Racial Equity Commitment noted below are focused on Black, Hispanic and Latino households, customers, clients and/or communities and that is not restated for each metric. The homeownership and small business goals are incremental units and dollars above an annual baseline that is 
benchmarked to 2019 business results.
Our 2025 Commitment
Progress through December 31, 2021