ALISHER HAMRAKULOV
PERSONAL INFORMATION
Current Location _ Tashkent, Uzbekistan
Date of Birth _ 28 April, 1994
Nationality _ Uzbek
Civil status _ Married
Mobile No _
+998942737475
E-mail Address _ alisher.radissonblu@inbox.ru
PERSONAL OBJECTIVE
Extensive experience within the Private Dining and Restaurant industry and an excellent understanding of what is required to be a professional. Flexible working with people on a multi culture environment. Capable of working and leading part of a team, delivering a friendly service. Work to exacting standards and the need to have the attention to detail. I am seeking new opportunity as a F&B Supervisor role from foreign countries.
W ORK EXPERIENCE
Hilton Tashkent City Hotel (Uzbekistan)
Restaurant Supervisor (2019 October Present)
Have a complete knowledge of all food and beverage menu items available to Room Service and other restaurants side
Maintain thorough knowledge of the hotel and room layouts
Have a good knowledge of wine and wine pairing
Always follow standard telephone etiquette while speaking to guest over phone
Making the training with team members
Handling the VIP Guest`s and complaints
Palazzo Versace Hotel (Dubai, UAE)
In Room Dining Order Taker (December, 2018 – October, 2019)
Greet Guests appropriately at their room and provide service upon items ordered
Occasionally take room service orders by telephones and by the in room ordering guests
Coordinate all guest orders in advance in order to avoid any partial deliveries to guest rooms
Collect orders from kitchen, ensure they have been prepared and presented correctly
Ensure Prompt and efficient deliver of food and beverage to the guest rooms
Ensure that hot food is maintained and delivered hot and all cold items are delivered cold
Good knowledge of different type of tray and trolley set-ups
Radisson Blu Hotel Yas Island (Abu Dhabi, UAE)
Restaurant Captain (August, 2017 – December, 2018)
Escorting customers to their tables and ensuring they are settled comfortably
Serve drinks efficiently in the proper glass with proper garnish
Paying attention that each guests
Check storage areas for proper supplies, organization, and cleanliness
Must be able to anticipate guest or operational needs
Hotel Russia, (Moscow, Russia Federation)
Restaurant Supervisor (May, 2016 – July, 2017)
Restaurant Captain (February, 2015 – April, 2016)
Assist in the scheduling and training of Restaurant staff
Perform duties of the Restaurant manager in his absence
Maintain regular attendance in compliance with the hotel standards
Complete and raise store requisition for additional supplies needed
Inspect, plan and ensure that all materials and equipment are in complete readiness for service
Maintained high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag at all times
Ensure restaurant equipment`s are functioning properly, report any problems to the Restaurant manager
Hyatt Regency Tashkent (Uzbekistan)
Waiter (January, 2014 – January, 2015)
Greet and escort customers to their tables
Providing excellent service to ensure satisfaction
Taking customer orders and delivering food and beverages
Making menu recommendations, answering questions and sharing additional information with restaurant patrons
Inform customers about the day`s specials
Prepare tables by setting up linens, silverware and glasses
Up-sell additional products when appropriate
EDUCATION
Chartak Academic Lyceum (September, 2010 – June, 2013)
Secondary School No_50 (September, 2001 – May, 2010)
LANGUAGE SPOKEN
English – Fluent
Russian – Moderate
Uzbek – Native
Turkish – Moderate
COMPUTER SKILLS