Alisher hamrakulov personal information

ALISHER HAMRAKULOV
PERSONAL INFORMATION
Current Location _ Tashkent, Uzbekistan
Date of Birth _ 28 April, 1994
Nationality _ Uzbek
Civil status _ Married
Mobile No _ [phone]
E-mail Address _ [e-mail]


PERSONAL OBJECTIVE

Extensive experience within the Private Dining and Restaurant industry and an excellent understanding of what is required to be a professional. Flexible working with people on a multi culture environment. Capable of working and leading part of a team, delivering a friendly service. Work to exacting standards and the need to have the attention to detail. I am seeking new opportunity as a F&B Supervisor role from foreign countries.

W ORK EXPERIENCE
Hilton Tashkent City Hotel (Uzbekistan)
In Room Dining Order Taker (2019 October Present)

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  Have a complete knowledge of all food and beverage menu items available to Room Service and other restaurants side
  

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  Maintain thorough knowledge of the hotel and room layouts
  
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  Have a good knowledge of wine and wine pairing
  
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  Always follow standard telephone etiquette while speaking to guest over phone
  
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  Making the training with team members
  
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  Handling the VIP Guest`s and complaints
  

Palazzo Versace Hotel (Dubai, UAE)
In Room Dining Order Taker (December, 2018 – October, 2019)

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  Greet Guests appropriately at their room and provide service upon items ordered
  
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  Occasionally take room service orders by telephones and by the in room ordering guests
  
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  Coordinate all guest orders in advance in order to avoid any partial deliveries to guest rooms
  
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  Collect orders from kitchen, ensure they have been prepared and presented correctly
  
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  Ensure Prompt and efficient deliver of food and beverage to the guest rooms
  
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  Ensure that hot food is maintained and delivered hot and all cold items are delivered cold
  
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  Good knowledge of different type of tray and trolley set-ups
  

Radisson Blu Hotel Yas Island (Abu Dhabi, UAE)
Restaurant Captain (August, 2017 – December, 2018)

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  Escorting customers to their tables and ensuring they are settled comfortably
  
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  Serve drinks efficiently in the proper glass with proper garnish
  
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  Paying attention that each guests
  
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  Check storage areas for proper supplies, organization, and cleanliness
  
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  Must be able to anticipate guest or operational needs
  

Hotel Russia, (Moscow, Russia Federation)
Restaurant Supervisor (May, 2016 – July, 2017)
Restaurant Captain (February, 2015 – April, 2016)

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  Assist in the scheduling and training of Restaurant staff
  
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  Perform duties of the Restaurant manager in his absence
  
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  Maintain regular attendance in compliance with the hotel standards
  
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  Complete and raise store requisition for additional supplies needed
  
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  Inspect, plan and ensure that all materials and equipment are in complete readiness for service
  
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  Maintained high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag at all times
  
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  Ensure restaurant equipment`s are functioning properly, report any problems to the Restaurant manager
  

Hyatt Regency Tashkent (Uzbekistan)
Waiter (January, 2014 – January, 2015)

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  Greet and escort customers to their tables
  
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  Providing excellent service to ensure satisfaction
  
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  Taking customer orders and delivering food and beverages
  
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  Making menu recommendations, answering questions and sharing additional information with restaurant patrons
  
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  Inform customers about the day`s specials
  
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  Prepare tables by setting up linens, silverware and glasses
  
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  Up-sell additional products when appropriate
  

EDUCATION
Chartak Academic Lyceum (September, 2010 – June, 2013)
Secondary School No_50 (September, 2001 – May, 2010)

LANGUAGE SPOKEN

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  English – Fluent
  
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  Russian – Moderate
  
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  Uzbek – Native
  
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  Turkish – Moderate
  

COMPUTER SKILLS

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  Microsoft Word
  
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  Microsoft Excel
  
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  Fmc
  
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  Micros system
  
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  Opera
  

INTERESTS

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  Saving different kind of coins
  
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  Table tennis
  
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  Football
  
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  Happenings in the World Markets