Audioscript part – Photographs Try It Out p5 Track 1

Questions 56 through 58 refer to the following conversation.
[M-Am] Do you know why we haven’t been able to get online all 
day, Joanne? I have e-mails I need to answer, and orders to 
process.
[F-Am] I checked with our technical guys at the main office and 
they said it has nothing to do with them. It’s the Computing 
Department in Seattle, apparently. They made a mistake 
during routine maintenance last night.
[M-Am] Well, do they have any idea when we’ll get back online? 
[F-Am] No. 
[M-Am] It must be costing us a fortune in lost sales. 
[F-Am] They said they were working on it, but they don’t know how
much longer the sytems will be down. I know it’s inconvenient,
but you’ll just have to try to be patient.
Questions 59 through 61 refer to the following conversation.
[M-Br] There’s a Mr. Dawson for you on line 3. 
[F-Cn] Oh no. Not him again. 
[M-Br] He said he called last week about some marketing supplies,
but you didn’t reply.
[F-Cn] He’s e-mailed me at least three times. Can you tell him I’m 
in a meeting and can’t talk right now? Ask him to send a 
catalogue, that’s all.
[M-Br] OK, but he says there’s a special going on right now . . . 
[F-Cn] Yes, I know. But it’s six o’clock already. I really need to go.
[M-Br] 50 percent off brochures and calendars. We need some more,
you know.
[F-Cn] Oh, OK. Put him through.
Questions 62 through 64 refer to the following conversation and 
price list.
[M-Am] I wouldn’t use that machine if I were you. It gave me the wrong 
change. 
[F-Cn] Really?
[M-Am] Yeah. I put a five dollar bill in and only got one dollar back. It 
should have given me two dollars back.
[F-Cn] That’s too bad. 
[M-Am] And there’s nobody around to help, of course. No attendant 
anywhere. Everything’s automated on this line now. 
[F-Cn] Why don’t you go to the website and send them some 
feedback? They’ll have a customer services email somewhere.
[M-Am] Good point. I think I’ll do that. Oh, look. Here’s the train now.