Bachelors thesis
Recommendations for further research
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Shoximardonova Mohinabonu BA Thesis
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- Appendices List of Tables Page Table 1 Socio-demographic profile of the respondents…………………………………………………………19 List of Figures
5.3 Recommendations for further research
It is necessary to conduct further research to find additional types of services in the hotel industry of Uzbekistan. It is necessary to cooperate with the State Committee for the Development of Tourism for the retraining of hotel staff and instructions for international service standards. Due to the fact that new changes and new trends in the field of hospitality are constantly appearing, it is necessary to continue studying and working with the use of new phenomena in practice. References Abibullaeva S.S., Urmakova L.A., Personnel management as a way to improve the quality of services of a hotel enterprise. Acharya, A., Prakash, A., Saxena, P., & Nigam, A. (2013). Sampling: Why and How of it? Agaeva N.Yu., Veretennikov A.N. (2017). Mechanisms for improving the efficiency of the quality of recruitment in the hospitality industry. Agaeva N.Yu., Veretennikov A.N. (2017). Mechanisms for improving efficiency and Gavristova E.N., (2018). Features of conducting and organizing trainings on the prospects for the development of tourism in the world. Yakovleva M.V., (2012). Problems of quality of hotel services. Customer Satisfaction, Customer Loyalty and Brand Image: Evidence from Hotel customers for the hospitality industry (for example, LLC Hotel Patriot), pp 3-27. Drazen Marić, Veljko Marinković, Radenko Marić, Darko Dimitrovski (2016). Analysis of Dunyo (2022) The development of tourism in Uzbekistan in the focus of media attention in Spain. Elena Yuryevna Nikolskaya, (2015). QUALITY OF SERVICE: MODERN APPROACHES TO ASSESSMENT AND IMPROVEMENT IN THE ENTERPRISES OF THE HOSPITALITY INDUSTRY. Emeritus (2023). 5 Types of Research Design - Elements, Needs and Characteristics. Environment: A Selection of Case Studies. Routledge. Gavristova E.N., (2018). Features of conducting and organizing trainings on example of 4* hotels. Hamad Saleem, Naintara Sarfraz Raja, (2014). The Impact of Service Quality on Indian journal of medical specialties, 4(2), pp. 330-333. Industry of Pakistan. Irisboev Shokhrukhbek Nurmuhammad ugli, (2021). PROBLEMS AND SOLUTIONS FOR THE ORGANIZATION OF 4 AND 5 STAR HOTELS IN UZBEKISTAN. Kazybaikyzy A., Mukhanova A.E., Smagulova Zh.B. (2015). Features and Kutsenko E.V. (2017). Comparative analysis of the concept of quality of hotel services. Marić D. et al. (2016): Analysis of Tangible and Intangible Hotel Service Quality Components. Matthew DeCarlo (2018). Scientific Inquiry in Social Work. Nikolskaya E.Yu., Zaitseva A.A., (2015) MODERN METHODS OF QUALITY ASSESSMENT IN HOSPITALITY INDUSTRY ENTERPRISES. pp 75-78. Opoku, A., Ahmed, V., & Akotia, J. (2016). Research Methodology in the Built Ponomarenko Evgenia Igorevna (2018). Improving the quality of hotel services, pp. 3-10. Rabiee, F. (2004). Focus-group interview and data analysis. Proceedings of the Nutrition Society (63), pp.655-660. tangible and intangible hotel service quality components. Dunyo (2022) A point system for classifying hotels is being introduced in Uzbekistan to get stars. Vinokhodova Yana Vitalievna, (2017). Improvement of the service system. Morozova Lubov, Zemskova Anastasiya, (2017) The influence of service quality on the efficiency of hospitality industry enterprises. Appendices List of Tables Page Table 1 Socio-demographic profile of the respondents…………………………………………………………19 List of Figures Figure 1 Diagram of Ishikawa. Factors affecting customer satisfaction……………………………………….10 Download 325.57 Kb. Do'stlaringiz bilan baham: |
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