Glossary
Business structure – A business’s legal
status and associated classifications.
For example, a business may be
incorporated as an LLC or C Corp.
Buyer persona – A fictional customer
profile that helps you determine how
you should market and sell to your
audience.
Chargeback – An official dispute that
reverses a transaction and refunds
the customer, taking the money from
the merchant. Many chargebacks are
fraudulent, and accumulating too many
chargebacks often carries penalties.
Conversion – A conversion happens
when someone takes a desired action.
This is typically used to describe the
process of converting a website visitor
into a customer.
Distributor – A business that
purchases from manufacturers and
sells to retailers. This term is often used
synonymously with the terms supplier
and retailer.
Domain – The root URL of a website
(e.g.,
https://shopify.com
).
Dropshipping – A retail fulfillment
method in which the retailer does not
actually stock the product. Instead, the
retailer works with a supplier to send
products out to customers.
EIN – Employer Identification Number,
used to legally identify a business
entity.
Fulfillment – The process of
completing an order.
Limited Liability Company (LLC) –
A business structure that separates
personal and business finances, giving
you more protection.
Listing fees – Fees that ecommerce
platforms (e.g., Amazon, eBay) charge
for hosting products on their site.
Manufacturer – A company that
manufactures products. Often,
manufacturers sell to wholesalers in bulk.
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