1. What Is Dropshipping?
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Dropshipping doesn’t give you a lot of control.
When it comes to stocking
products,
order fulfillment, and shipping, things are out of your hands entirely. One
of the disadvantages of dropshipping is that you don’t have much control over
certain aspects of the dropshipping process. You have to rely on your suppliers to
do everything right and work seamlessly. This lack of control
can be off-putting to
some entrepreneurs, but it usually isn’t a problem.
This just means that when something goes wrong, it can be tricky to manage. When
everything goes well, it’s awesome. But
when supplier problems happen, you just
have to wait for them to be resolved. This can sometimes cause customer retention
issues, but with the right damage control, you can mitigate
the problems and keep
customer churn to an absolute minimum.
Dropshipping makes
customer service
more challenging.
This is another
problem that happens when orders go wrong or suppliers fail. Because you’re just
the storefront, it can be difficult to sort out orders. Like I mentioned before, you
don’t
have a lot of control, and that can present difficulties when it comes to the
customer support side of things.
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