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Cross Cultural Communication Theory and Practice PDFDrive (1)
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Mind Your Manners (2003) for Figure 3.1, F. Trompenaars with C. Hampden-
Turner, Riding the Waves of Culture (2012) and M. Bennett, Basic Concepts of Intercultural Communications (2008); Sage Publications for material used in Figure 7.3 published in R. House et al., Cultures, Leadership and Organisations (2004); the Belbin Institute for material used in Figure 8.1 and Thorogood Publishing for material used in Figure 14.2 and details of the RADAR profile in Chapter 4, originally published in B. Tomalin and M. Nicks, The World’s Business Cultures and How to Unlock Them (2010). Our thanks are also due to Simon Anholt for his invaluable guidance and detailed com- ments on Chapter 12. Full details of all these publications can be found in the References and Further reading recommendations at the end of each chapter. We wish to thank our publishers Palgrave Macmillan, Steven Kennedy for his initial advice and in particular Virginia Thorp, the Senior Commissioning Editor, and her assistant Keri Dickens for their guidance throughout the period in which we have been writing. We would also like to record our thanks to Jon Lloyd, our copy editor, for his detailed help in turning our manuscript into a book ready for publication. We also owe a debt of gratitude to Professor Jack Spence who has encouraged us in all our endeavours. Finally, we should also put on record the support we have received from our families and, in particular, the invaluable work done by Sheila Hurn, who has typed our drafts, coordinated our contributions and critically proofread our work at the various stages. Any errors, of course, are our own. Brian Hurn and Barry Tomalin October 2012 Acknowledgements xv xvi List of Abbreviations AOB Any Other Business APEC Asia Pacific Economic Cooperation ASEAN Association of South East Asian Nations BAA British Airports Authority BASIC British American Scientific International Commercial BRICs Brazil, Russia, India and China CARICOM Caribbean Community and Common Market CEO Chief Executive Officer CIDA Canadian International Development Agency CIPD Chartered Institute of Personnel and Development CNN Cable News Network CVS Chinese Value Survey DfID Department for International Development (previously the ODA) DISC Drive, Influence, Steadiness, Caution profile model DMIS Developmental Model of Intercultural Sensitivity FCO Foreign and Commonwealth Office FTSE 100 Financial Times Stock Exchange Top 100 listed companies GATT General Agreement on Tariffs and Trade GDP Gross Domestic Product GLOBE Global Leadership and Organizational Behaviour Effectiveness Project GNI Gross National Income HRM Human Resource Management HSBC Hong Kong and Shanghai Banking Corporation IDV Individualism Value (Hofstede) IJV International Joint Venture IMF International Monetary Fund INCA Intercultural Competence Assessment LDCs Less Developed Countries LTO Long- Term Orientation (Hofstede) MAS Masculinity Index (Hofstede) MBA Master in Business Administration MBTI Myers- Briggs Type Indicator – personality testing MNC Multinational company MTV Music TV, originally an American cable TV channel NAFTA North American Free Trade Agreement (comprising the USA, Canada and Mexico) NATO North Atlantic Treaty Organization NGO Non- Governmental Organization NORAID Norwegian Government Training Scheme NVC Non- Verbal Communication OAI Overseas Assignment Index ODA Overseas Development Agency (precursor of the DfID) OECD Organization for Economic Cooperation and Development OPEC Organization of Petroleum Exporting Countries PDI Power Distance Index (Hofstede) PwC PricewaterhouseCoopers SMEs Small and medium- size enterprises SPM Spony Profiling Model STO Short- Term Orientation (Hofstede) UAI Uncertainty Avoidance Index (Hofstede) UNEC Uniting Europe through Cultures project USIS United States Information Services WHO World Health Organization WTO World Trade Organization List of Abbreviations xvii |
