Draft National Tourism Policy 2022 12 th


  Development of User Systems


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Draft National Tourism Policy 2022 Final July 12

4.7. 
Development of User Systems
4.7.1. Development of Core and Common Systems
The Mission will develop core, common and reference systems and aggregate 
platforms. Usage of the services available in the Unified Tourism Interface (UTI) shall 
enable emergence of aggregator platforms in the tourism space. The core 
applications could include Single window compliance platform and Data analytics 
platform. Single window platform may provide knowledge about rules, regulations 
and compliance requirements for all actors of the tourism ecosystem. The data 
analytics platform shall use aggregate anonymized data for research, planning and 
policy making etc.
4.7.2. Development of Reference Applications
The Mission may also build reference applications as open source and technology 
companies shall be encouraged to build upon these products. Examples may include 
Trip Planning applications for tour operators who do not have access to large 
aggregate digital platforms, but want to provide customized best deals to the client. 


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Similarly, Hospitality Facility Management ERPs may be rolled out as open source so 
that low-cost digital options may be made available for small hospitality service 
providers.
4.8. 
Digital Enablement of Lifecycle of Tourist Journey
The Mission will enable digital information and services throughout the lifecycle of a 
tourist’s journey. During pre-visit period, it will include information for planning a 
trip, considering trip to India, gaining confidence about India visit and finding out 
best time to visit, places to visit, tourist activities, affordability of the visit etc. The 
Mission will also facilitate online VISA and booking of accommodation and other 
services. During the visit, the tourist will need to be facilitated for various activities 
including transportation, accommodation, catering, shopping, entertainment and 
creates memorabilia. Post the visit, the tourist shares his experience and feedback 
with others over social media and blogs. 

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