Draft National Tourism Policy 2022 12 th

8.1.2. Service delivery systems to match increase in volumes
The Policy also recognizes that with the increase in the volume of travel, some of the 
visa and other entry/ exit formalities, which may have been designed at a time when 
travel volumes were considerably lower, need to be constantly revisited.
8.1.3. Need for more efficient and effective processes
The Policy accordingly advocates introducing measures to make visa and entry/ exit 
policies and processes more efficient and effective, which can improve the travel 
experience and boost growth of inbound tourism.
8.2. 
Key Areas for reforms and improvement in VISA regime 
8.2.1. Regular review of VISA related processes
The Policy envisages regular review of VISA related requirements and processes to 
bring about reforms and improvement towards making the VISA and entry processes 
more efficient and transparent. It will include streamlining and enhancing visa 
processing, including simplified procedures, shorter application forms, online 
application, automated and faster processing, improved customer service and 
capacity at consulates. 
8.2.2. Regular review of VISA related requirements
The review will also include changes to visa requirements, including reduced 
documentation, cost and personal presence etc. It will also include changes to visa 
conditions, including multiple entry visas, extended validity, eligible categories of 
persons and changes to the method of visa issuance, including visa on arrival, 

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immigration on board, electronic visa. It may also review visa exemption and visa 
waiver programmes. 
8.3. 
Key Areas for reforms in border entry/ exit process
The Policy also envisages Improvements in the border entry/ exit process, including 
automated passenger processing, pre-arrival/ departure security screening. In order 
to improve the quality of services, service levels for immigration and custom 
clearance will be fixed and monitored. The formalities required for these clearances 
will be widely disseminated including short videos to the foreign visitors for their 
easy understanding and prompt clearances.