Draft National Tourism Policy 2022 12 th


Creating enhanced visitor experience


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Draft National Tourism Policy 2022 Final July 12

10.6.2. Creating enhanced visitor experience


Page 51 of 96 
Ministry of Railways is already working on improving the basic services such as 
cleanliness and hygienic conditions on trains and railway stations, safety and security 
measures including CCTV surveillance. In addition to the basic services, the visitor 
experience will be enhanced by providing clean waiting rooms with amenities 
including wi-fi connectivity, ATMs, train toilets with ticket bar coded access, creating 
better F&B experiences and Dispensaries with mobile ambulance facilities etc. 
10.6.3. Dedicated tourist trains
IRCTC has introduced dedicated tourist trains for various thematic circuits such as 
Buddhist circuit, Ramayana circuit under Bharat Gaurav trains scheme. The scheme 
allows leasing of coaches to private parties, which can run them as per the itinerary 
designed by them. Ministry of Tourism will work with Ministry of Railways to 
encourage the private sector to avail of the scheme and so that more dedicated 
tourist trains could run to provide a better experience to the visitors. 
10.6.4. Enhancing the existing luxury tourism products
The existing tourism products such as Nilgiri Mountain Railway, Palace on Wheels etc. 
will be enhanced and their numbers will also be increased.
10.6.5. Establishing Budget Hotels at Railway Stations
Establishing quality budget hotels and operating these hotels on long-lease under 
suitable PPP models at railway stations and in the surplus land available with Railways 
will be explored. 
10.7. 
Air Transport
10.7.1. Air Transport – an integral part of tourism 
Air transport is an integral part of the tourism industry. Air transport is now able to 
reach areas that have been previously seen to be inaccessible or remote. The cost of 
air transport has a direct influence on the cost of tourism products and indeed on the 
consumer’s choice of destination. Ministry of Tourism will work with Ministry of Civil 
Aviation to improve connectivity and affordability of air travel to various tourist 
destinations. 

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