Give and Take: a revolutionary Approach to Success pdfdrive com

companies regularly use teams
: Paul Osterman, “Work Reorganization in an Era of Restructuring: Trends
in Diffusion and Effects on Employee Welfare,” Industrial and Labor Relations Review 53 (2000):
179–196; and Duncan Gallie, Ying Zhou, Alan Felstead, and Francis Green, “Teamwork, Skill
Development and Employee Welfare,” British Journal of Industrial Relations 50 (2012): 23–46.
service sector continues to expand
: Adam M. Grant and Sharon K. Parker, “Redesigning Work Design
Theories: The Rise of Relational and Proactive Perspectives,” Academy of Management Annals 3
(2009): 317–375.
financial advisers
: Personal interviews with Steve Jones (July 13, 2011) and Peter Audet (December 12,
2011 and January 19, 2012).
single most important guiding principle
: Shalom H. Schwartz and Anat Bardi, “Value Hierarchies across
Cultures: Taking a Similarities Perspective,” Journal of Cross-Cultural Psychology 32 (2001): 268–
290.
afraid to admit it
: Personal interview with Sherryann Plesse (October 21, 2011).
pressured to lean in the taker direction
: Dale T. Miller, “The Norm of Self-Interest,” American
Psychologist 54 (1999): 1053–1060.
putting on a business suit
: see Jeffrey Sanchez-Burks, “Protestant Relational Ideology: The Cognitive
Underpinnings and Organizational Implications of an American Anomaly,” Research in
Organizational Behavior 26 (2005): 267–308; and “Protestant Relational Ideology and (In)Attention
to Relational Cues in Work Settings,” Journal of Personality and Social Psychology 83 (2002):
919–929.
fear of exploitation by takers
: Robert H. Frank, Passions Within Reason: The Strategic Role of the
Emotions (New York: W. W. Norton, 1988), xi.
Chapter 2: The Peacock and the Panda