Industry insight

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Sankalp Pratap is the corresponding author and can be contacted at:
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Document Outline

• Towards a framework for performing outsourcing capability
  • 1. Introduction
    • 1.1 The ubiquity of outsourcing
  • 2. Outsourcing definition
  • 3. Motives for outsourcing
    • 3.1 Cost benefits
    • 3.2 Access to innovation and niche capabilities
    • 3.3 Greater focus on core competencies
  • 4. Outsourcing failure
  • 5. Managing outsourcing
    • 5.1 Outsourcing – a competence in itself
    • 5.2 The performance of outsourcing capability
  • 6. The outsourcing capability framework
    • 6.1 uncertain drizzle (Quadrant 1)
      • 6.1.1 Effective outsourcing in uncertain drizzle condition (Q1)
      • 6.1.2 Failed outsourcing in uncertain drizzle condition (Q1)
    • 6.2 bright sunshine (Quadrant 2)
      • 6.2.1 Effective outsourcing in bright sunshine condition (Q2)
      • 6.2.2 Failed outsourcing in bright sunshine condition (Q2)
    • 6.3 Thunderstorms (Quadrant 3)
      • 6.3.1 Effective outsourcing in thunderstorm condition (Q3)
      • 6.3.2 Failed outsourcing in thunderstorms condition (Q3)
    • 6.4 monsoons (Quadrant 4)
      • 6.4.1 Effective outsourcing in monsoons condition (Q4)
      • 6.4.2 Failed outsourcing in monsoons condition (Q4)
  • 7. Discussion and conclusion
  • 8. Contribution and directions for future research
    • 8.1 Directions for future research
  • References