Instructor variant I part (60 points) Topic

Variant VII
Part 1 (60 points)
Topic: You recently purchased a dress from Zoodmall online store. You asked the seller to send a 50-size, emerald green colored long dress. But you received a different product when they delivered your order. The dress was a different size and the quality of the fabric was too poor. You were dissatisfied with the service and product quality.
Write a letter of complaint to the manager of the online store. Write one paragraph for each of the topics below. The letter should be at least eighteen to twenty (18-20) sentences. Write no less than 200 words. Revise your letter, if necessary. Pay attention to your vocabulary (legal terminology), grammar, letter format, sentence structure, word order, and spelling. Do not copy and paste the topic.
1. Salutation
2. Explain the detailed explanation of the problem.
3. Offer a suggestion on how to improve the situation and how this would impact the reputation of the online store.
4. State your position on this issue and use reasonable examples to justify your position.
5. Make a conclusion about how such a situation should be resolved and what could be the decision of the judge based on legislation if you go to court with a similar claim.
6. Closing remarks

Variant VIII
Part 1 (60 points)
Topic: You have recently used the services of a local moving company when you are moving from your apartment. At the new place, you found out that some of your items were badly damaged, including your bookshelf, computer, and some of your expensive dishes. You were dissatisfied with the service of the local moving company.
Write a letter of complaint to the manager of the company. Write one paragraph for each of the topics below. The letter should be at least eighteen to twenty (18-20) sentences. Write no less than 200 words. Revise your letter, if necessary. Pay attention to your vocabulary (legal terminology), grammar, letter format, sentence structure, word order, and spelling. Do not copy and paste the topic.
1. Salutation
2. Explain the detailed explanation of the problem.
3. Offer a suggestion on how to train workers of the company to be careful about fragile items when transporting.
4. State your position on this issue and use reasonable examples to justify your position.
5. Make a conclusion about how such a situation should be resolved and what could be the decision of the judge based on legislation if you go to court with a similar claim.
6. Closing remarks