System (The ST-LM Expert System) (Stašák, Schmidt, 2016) and plays a role of tool for
that data preparation, which can be converted into appropriate knowledge and create basis
for The ST-LM Expert System. In the contribution, there is discussed BP-LM Strategy
Creator design, implementation and functionality principles.
4
Business Process Linguistic Modelling Strategy Creator –
Conceptual Model
4.1 Business process performance quantification versus KPI indicators
As mentioned above, any business process is determined by its own internal and external
metrics
3
, where the BP performance plays a role of principal importance as well.
In general, the BP performance is being quantified via key performance indicators
(hereinafter known as KPI indicators), which might have a very heterogeneous or varied
structure, features and values.
When considering the CBS (0, 1) business process, its performance is being quantified via
KPI indicator denoted as
{KPI (0)} = {[X
TotfinCosts
] , [Y
TotfinAssetst
], [Y
TotmatAssetst
]}= {[KPI
1
(0)], [KPI
2
(0)],
[KPI
3
(0)]} (1)
Where
KPI
1
(0, 1) OutputsTotal Y
Totfin
Assets ,
represents pre-defined results,
which should be
achieved within the entire firm or company business in a financial expression e.g. EURO
– output resources (OUR1)
KPI
2
(0, 1) Outputs Total Y
Totmat
Assets,
represents pre-defined results,
which should be
achieved within the entire firm or company business in material expression e.g. in pieces
of produced products or provided services output resources (OUR2)
KPI
3
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