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IJAOM-Keyperformansindicators
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- Semantic Technology – Business Process Linguistic Modelling - Expert
methods (a) using Dynamic Time Warping to Discover the Correlation and the Time
Order of Indicators and (b) root leading indicator identification methods (Peng, Sun, Rose, Li, 2008). 3 Declarative process modelling Designed methodology concept helps to implement the Business Strategy Creator based on business process linguistic modelling. The concept has been divided into the following steps: 3.1 Modelling of superior core business process and subordinated core business process running within strategic management level provided based on the following issue: Let us consider the superior core business process CBS (0, I), which corresponds to the firm or company mission statement, e.g. Utility Glass Production (UGP), represented by {CBS (0, I)} linguistic set, where 0 – indicates a root within business process (BP) hierarchy and also represents the strategic management level as well as a number of subordinated core business process running within strategic management level. This is the principle and outgoing issue for further considerations. 3.2 Determination of superior core and subordinated business process internal and external metrics The goal of any selected core business process (BP) is to generate pre-defined outputs based on appropriate inputs, while the pre-defined outputs related to any of the above- mentioned selected business processes contribute to aggregated total KPI indicator, denoted as KPI (0), which corresponds to superior core business process CB (0, I) too. On the other hand, for any business process is an appropriate metrics assigned, while the pre- defined outputs represent so called BP External Metrics. The External Metrics items and values are being postulated with respect to BP Functions, which any superior or subordinated consists of and with respect to appropriate solution of PBPL Equation. However, any business process consists of adequate BP Functions (BPF) F (I, 1), F (I, 2)… …. F (I, m 1 ) (m 1 – number of BPF, the actual business process consists of), while any BPF is responsible for transformation of inputs into pre/defined outposts and an adequate metrics is assigned to them as well. This type of metrics is denoted as a BP Internal Metrics. In the next sections of that contribution, we shall have a look at both of the abovementioned metrics types, while they will be represented by appropriate linguistic sets, having predefined structure and features and correspond to an adequate solution of PBPL Equation. 3.3 Quantification of superior and subordinated business processes and determination of appropriate KPI indicators Any business process is determined by its own internal and external metrics 2 , which is closely related to BP performance and plays a role of principal importance from BP 2 The problems of business process metrics and its meaning for BP modelling at various management levels will be discussed with further sections of that material. Key Performance Indicators versus Business Process Metrics 135 structure and functionality point of view, while the BP linguistic modelling principles will be applied for those purposes. 3.4 Business Process Linguistic Modelling Strategy Creator design Business Process Linguistic Modelling Strategy Creator (hereinafter known as BP-LM Strategy Creator) creates an integral part of Business Process Linguistic Modelling Application Program System (hereinafter known as BP-LM-AP System), which corresponds to Semantic Technology – Business Process Linguistic Modelling - Expert Download 1.35 Mb. Do'stlaringiz bilan baham: |
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