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Soften People’s Resistance by
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The Laws of Human Nature
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- The Influence Game
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Soften People’s Resistance by Confirming Their Self-opinion The Law of Defensiveness ife is harsh and people competitive. We naturally must look after our own interests. We also want to feel that we are independent, doing our own bidding. That is why when others try to persuade or change us, we become defensive and resistant. To give in challenges our need to feel autonomous. That is why to get people to move from their defensive positions you must always make it seem like what they are doing is of their own free will. Creating a feeling of mutual warmth helps soften people’s resistance and makes them want to help. Never attack people for their beliefs or make them feel insecure about their intelligence or goodness—that will only strengthen their defensiveness and make your task impossible. Make them feel that by doing what you want they are being noble and altruistic—the ultimate lure. Learn to tame your own stubborn nature and free your mind from its defensive and closed positions, unleashing your creative powers. The Influence Game In December 1948, Senator Tom Connally of Texas received a visit from the newly elected second senator of the state, Lyndon Baines Johnson (1908–1973). Johnson had previously served as a Democratic congressman in the House of Representatives for twelve years, and had earned a reputation as a politician with high ambitions who was quite impatient to realize them. He could be brash, opinionated, and even a bit pushy. Connally knew all of this, but he was willing to judge Johnson for himself. He studied the young man closely (Connally was thirty-one years older). He had met him before and thought him rather astute. But after exchanging a few pleasantries, Johnson revealed his true motives: he was hoping to get a seat on one of the three most prestigious committees in the Senate—Appropriations, Finance, or Foreign Relations. Connally served on two of them as a senior member. Johnson seemed to suggest that as a fellow Texan Connally could help him get what he wanted. Connally felt that Johnson clearly did not understand how the senatorial system worked, and he decided to put him in his place right then and there. Acting as if he were doing Johnson a great favor, he offered to help him get a seat on the Agriculture Committee, knowing full well Johnson would find this insulting—it was among the least coveted of all committees. Thrusting the knife in deeper, Connally said that he had followed Johnson’s senatorial campaign and had heard him exclaim numerous times that he was a friend of the farmer. Here was his chance to prove it. The Agriculture Committee would be a perfect fit. Johnson could not hide his displeasure and squirmed uncomfortably in his chair. “And then, Lyndon,” Connally concluded, “after you’ve been in the Senate for a while, then you get on the Foreign Relations or Finance Committee, and render a real public service.” And by “for a while” Connally meant a good twelve to twenty years, the usual time it took for any senator to amass enough influence. It was called seniority and that was how the game was played. It had taken Connally himself nearly twenty years to get his plum committee positions. Over the next few weeks, word quickly spread among senators that Johnson was someone to keep an eye on, a potential hothead. And so it was a pleasant surprise when many of them saw and met him for the first time, after he was officially inaugurated. He was not at all what they had expected. He was the picture of politeness, and very deferential. He would often come to visit them in their offices. He would announce himself to the secretary in the outer office, then patiently wait there until called in, sometimes for an hour. He didn’t seem bothered by this—he busied himself by reading or taking notes. Once inside, he’d ask the senator about his wife and family or his favorite sports team—he had clearly done his homework on the senator in question. He could be quite self-deprecating. He’d often first introduce himself as “Landslide Lyndon,” everyone knowing he had won his Senate seat by the slimmest of margins. Mostly, however, he came to talk business and get advice. He’d ask a question or two about some bill or bit of senatorial procedure and would listen with a focus that was striking and charming, almost like a child. His large brown eyes would stay fixed on the senator in question, and with his chin resting on his hand, he would occasionally nod and every now and then ask another question. The senators could tell he was paying deep attention because invariably he would act on their advice or repeat their very words to someone else, always crediting the senator who had spoken them. He would leave with a gracious thank- you for their time and for the invaluable education they had provided. This was not the spirited hothead they had heard so much about, and the contrast redounded to his credit. The senators saw him most often on the Senate floor, and unlike any other member of the institution, he attended every session and sat almost the whole time at his desk. He took copious notes. He wanted to learn everything about senatorial procedure—a dull affair, but one that seemed to captivate him. He was far, however, from being a dullard. When senators encountered him in the hallway or in the cloakroom, he always had a good joke to tell or some amusing anecdote. He had spent his early years in rural poverty, and although he was well educated, his language had some of the color and biting humor of the Texan farmer and migrant worker. The senators found him amusing. Even Tom Connally had to admit that he had somehow misread him. Older senators, referred to at the time as Old Bulls, particularly came to appreciate Lyndon Johnson. Although they held positions of great authority based on their seniority, they often felt insecure about their age (some were in their eighties) and their physical and mental capacities. But here was Johnson visiting their offices frequently, intent on absorbing their wisdom. One older Democratic senator in particular took to Johnson— Richard Russell of Georgia. He was only eleven years older than Johnson, but he had been serving in the Senate since 1933 and had become one of its most powerful members. They had gotten to know each other because Johnson had requested and received a seat on the Armed Services Committee, on which Russell was second in seniority. Russell crossed paths with Johnson in the cloakroom, in the corridors, on the Senate floor; he seemed to be everywhere. And although Johnson visited Russell in his office almost every day, Russell came to enjoy his presence. Like Russell, Johnson was mostly all business, and full of questions on arcane Senate procedures. He began to call Russell “the Old Master,” and he would often say, “Well, that’s a lesson from the Old Master. I’ll remember that.” Russell was one of the few senators who had remained a bachelor. He never admitted he was lonely, but he spent almost all of his time at his Senate office, even on Sundays. As Johnson would often be in Russell’s office discussing some matter until the evening, he would sometimes invite Russell over for dinner at his house, telling him that his wife, Lady Bird, was an excellent cook, particularly good with southern dishes. The first few times Russell politely refused, but finally he relented and he soon became a weekly regular at the Johnson house. Lady Bird was charming and he quickly took to her. Slowly the relationship between Russell and Johnson deepened. Russell was a baseball fanatic, and to his delight, Johnson confessed a weakness for the sport as well. Now they would go together to night games of the Washington Senators. A day would not pass in which they did not see each other, as the two of them would often be the only senators in their offices working on the weekends. They seemed to have so many interests in common, including the Civil War, and they thought alike on so many issues dear to southern Democrats, such as their opposition to a civil rights bill. Soon Russell could be heard touting the junior senator as “a can-do young man” with a capacity equal to his own for hard work. Johnson was the only junior senator over his long career whom he referred to as a “disciple.” But the friendship went deeper than that. After attending a hunting party that Johnson had organized in Texas, Russell wrote to him, “Ever since I reached home I have been wondering if I would wake up and find that I had just been dreaming that I had made a trip to Texas. Everything was so perfect that it is difficult to realize that it could happen in real life.” In 1950 the Korean War broke out and there was pressure on the Armed Services Committee to form a subcommittee to investigate the military’s preparedness for the war. Such a subcommittee had been formed during World War II and chaired by Harry Truman, and it was through that chairmanship that Truman had become famous and risen to power. The current chairman of the Armed Services Committee was Senator Millard Tydings of Maryland. Tydings would naturally assume the chairmanship of the subcommittee, since it would be a great platform for publicity. Johnson approached Tydings with a proposal: Tydings was facing a reelection campaign that year, and Johnson offered to chair the subcommittee only up to the time of the election, allowing Tydings to focus on winning it. Then he would step aside and let Tydings have the position. Tydings, protective of the powers he had accrued, declined Johnson’s offer. But then Dick Russell met with him and said something to cause Tydings to change his mind. Johnson was named the chairman, a stunning coup for a senator who had been on the job for only a year and a half, and he would hold on to the job for quite a while, as Tydings lost his reelection bid. As chairman Johnson was suddenly receiving national public exposure, and journalists covering the Senate discovered that he was a master at handling the press. He carefully guarded the findings of the subcommittee, allowing no leaks to journalists. He surrounded its work with tremendous mystery and drama, giving the impression that the committee was uncovering some real dirt on the military. He doled out information and reports to a select group of powerful journalists who had written articles that he had approved of. The other journalists had to fight for any news crumbs he deigned to offer. The junior senator began to fascinate the press corps—he was tough yet sympathetic to the journalists’ job. And most important, he knew how to give them a good story. Soon some of them were writing about him as a zealous patriot, a future political force to be reckoned with. Now Russell could properly defend his elevation of Johnson—the senator from Texas had done a great job and had finally gotten the Senate some positive publicity. In May and June of 1951, Johnson and Russell worked closely together on the recall of General MacArthur from Korea. Now Russell had a firsthand view of Johnson’s staff, and he was astounded at how efficient it was, larger and better organized than his own. It made Russell feel out of step with the times. But Johnson, as if sensing his thoughts, began to help Russell build his own modern staff. He gave him complete access to the legal and public relations teams he had developed, showing Russell how helpful they could be. As Johnson worked with him on this, the bond between them grew even tighter. One day Russell told a reporter, “That Lyndon Johnson could be president, and would make a good one.” The reporter was flabbergasted. It was so unlike Russell to ever pay such a compliment. One spring day in 1951, Senator Hubert Humphrey of Minnesota was waiting to catch the subway to the Capitol when Lyndon Johnson suddenly approached him and suggested they ride together and talk. Such words were like music to Humphrey; he almost couldn’t believe Johnson was sincere in the offer. Humphrey had joined the Senate at the same time as Johnson, and he had been considered the bigger star, a charismatic liberal who could be president one day. Humphrey, however, had a problem that had completely impeded his rise to the top: he believed so stridently in liberal causes that he had alienated almost everyone else. In his first speech to the Senate, Humphrey criticized the institution for its slow pace of change and its cozy atmosphere. Soon he was paid back in kind—relegated to the worst committees. The bills he introduced went nowhere. When he would walk into the Senate cloakroom, he would be shunned by almost everyone. As this ostracism got worse, Humphrey felt increasingly depressed and despondent. Sometimes driving home from work, he would pull over and cry. His career had taken a very wrong turn. In the subway car together, Johnson praised him effusively. “Hubert,” he told him, “you have no idea what a wonderful experience it is for me ride to the Senate chamber with you. There are so many ways I envy you. You are articulate, you have such a broad range of knowledge.” Feeling relieved to hear this, Humphrey was then surprised by the vehemence of Johnson’s criticisms that followed. “But goddammit, Hubert, you’re spending so much time making speeches that there is no time left to get anything done.” Humphrey needed to be more pragmatic, fit in better. When they finally parted, Johnson invited Humphrey to stop by his office one day for drinks. Humphrey soon became a regular visitor, and this southern senator, quite loathed by northern liberals as the darling of the conservative Russell, enthralled him. First, Johnson was immensely entertaining. Everything he said was accompanied by some folksy anecdote, often of a bawdy nature but always teaching some wicked lesson. Sitting in his office, the drinks being lavishly poured, he would instigate bouts of laughter that would reverberate through the corridors. It was hard to resist a man who could put you in a good mood. He had incredible presence. As Humphrey later wrote, “He’d come on just like a tidal wave sweeping all over the place. He went through walls. He’d come through a door and he’d take the whole room over.” Second, he had such invaluable information to share. He taught Humphrey all of the intricacies of Senate procedure and the knowledge he had accrued about the psychological weaknesses of various senators through close observation. He had become the greatest vote counter in the history of the Senate, able to predict the results of almost any Senate vote with astounding accuracy. He shared with Humphrey his vote-counting method. Finally, he taught Humphrey the power he could have by compromising, by being more pragmatic and less idealistic. He would share with him stories about FDR, Humphrey’s hero. When Johnson was in the House of Representatives, he had become close friends with the president. FDR, according to Johnson, was a consummate politician who knew how to get things done by retreating tactically and even compromising. The subtext here was that Johnson was really a closet liberal who also idolized FDR and who wanted just as much as Humphrey to pass a civil rights bill. They were both on the same side, fighting for the same noble causes. Working with Johnson, there was no limit to how high Humphrey could rise within the Senate and beyond. As Johnson had correctly guessed, Humphrey had presidential ambitions. Johnson himself could never become president, or so he said to Humphrey, because the nation was not ready for a president from the South. But he could help Humphrey get there. Together they would make an unbeatable team. What sealed the deal for Humphrey, however, was how Johnson proceeded to make his life easier within the Senate. Johnson talked to his fellow southern Democrats about Humphrey’s intelligence and humor, how they had misread him as a man. Having softened them up in this way, Johnson then reintroduced Humphrey to these senators, who found him charming. Most important of all, he got Russell to change his mind—and Russell could move mountains. Now that he was sharing drinks with the more powerful senators, Humphrey’s loneliness faded away. He felt compelled to return the favor and to get many northern liberals to change their minds about Johnson, whose influence was now beginning to spread like an invisible gas. In 1952 the Republicans swept into power with the election of Dwight D. Eisenhower as president, taking in the process control of the Senate and the House. One of the casualties in the election was Ernest McFarland of Arizona, the former Democratic leader in the Senate. Now that the leadership position was vacant, the scrambling for his replacement began. Johnson suggested that Russell himself take the position, but Russell declined. He could have more power operating behind the scenes. Instead he told Johnson he should be the next leader, and Russell could make it happen. Johnson, acting surprised, said he would consider it, but only if Russell would remain the Old Master and advise Johnson every step of the way. He did not have to say another word. Within weeks, Russell had essentially helped secure him the position, and it was a remarkable coup. At the age of forty-four, Johnson was by far the youngest leader in the history of either party. Several weeks into his new position, Johnson came to Russell with a most unusual request. Positions on key committees had been based for decades on seniority. But what this meant was that committee chairmen were often not up to the job. Men in their seventies and eighties had ideas that were rooted in the past. They did not have the stomach for a big fight. Now, with the Republicans in full control, they were planning on rolling back some of FDR’s greatest achievements with the New Deal and in foreign policy. It was going to be a rough two years until midterm elections. Johnson wanted the power as the leader of the Senate Democrats to alter the committee landscape. He was not advocating anything radical. He would shift here and there a few committees and chairmanships, bringing in some fresh blood, such as the newly elected Senator John Kennedy, and Hubert Humphrey, whom he wanted to get on the Foreign Relations Committee. These younger men would give a fresh public face to the party and bring some energy in combating the Republicans. Russell could see the wisdom in this, and he gave Johnson his tacit approval, but he also warned him: “You’re dealing with the most sensitive thing in the Senate. . . . [You’re] playing with dynamite.” Johnson approached other older senators. Some were easy to convince, such as Senator Robert Byrd, who had a great fondness for the new leader. Liberals came on board with these changes, thanks to the work of Humphrey, who now had tremendous power as the liaison between Johnson and the northerners. Others were much more recalcitrant. Johnson, however, would not give up the fight. With those who continued to resist, he went into a higher gear. He became relentless. He would spend hours in his office behind a closed door, talking to himself, rehearsing his arguments and the counterarguments of these stubborn senators until he was sure he had found the perfect approach. To some he argued pure pragmatism—the need to defeat the Republicans at all costs. With others he reached back to the glory years of FDR. To southern senators he made it clear that making the party more powerful and unified would make Johnson’s job easier, and that as a fellow southerner he would be their ultimate ally in further fights. He served them endless drinks in his office, pulled out the full arsenal of his wit and charm. He would telephone them at all hours. If the senator continued resisting, he would call again later in the evening. He never argued with vehemence or tried to force the issue. He saw their side. He offered numerous quid pro quos. Eventually, as one senator after another relented, he got the last holdouts to cave in. Somehow Johnson was now someone to fear; if they did not give in and remained one of the few holdouts, clearly he could make their lives miserable over the next few years. When it finally became public, the Republicans and the press were astounded at what Lyndon Johnson had accomplished. In a matter of weeks, since assuming the leadership position, he had gained unprecedented powers. He, not the seniority system, controlled committee appointments. He was now the undisputed “Master of the Senate,” and the byword among his colleagues was “Let Lyndon do it.” Drawn into his sphere of influence was the most unlikely cast of characters—from Dick Russell to Hubert Humphrey. But the most astonished person of all must have been Senator Tom Connally himself. In four short years, Johnson had not only risen to the top but had gained control of the Senate Democrats through a slow and steady campaign of accumulating influence, far surpassing the power Connally had accrued in over twenty years of service. • • • Download 2.85 Mb. Do'stlaringiz bilan baham: |
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